Website
WHAT IS THE # FOR WHATSAPP OR CALL?
WHAT IS 242- 225-5282
Where do you go to check when the customer service was installed and or when they do an upgrade or downgrade?
What is Sales and Post Sales
MRR-$500
Ledger bal-$650
What is the Prorated cost?
$500+$650=$1150
is the Prorated cost
WHAT IS CYCLE 4
WHAT IS 28th to the 27th
Fiber, Talk & TV 300 Mbps offer?
What is!!!
Cable
Internet &
Phone Services
Name three (3) ways to search for an account in Cerillion?
Account#
Access#
Address or
ID
John called in to BTC and downgraded his service from Fiber,Talk & TV 300Mbps to Fiber & TV, his MRR 114.34, Ledger $210.00, what is the prorated bill? Show working.
$114.34+$210=$324.34
The customer's prorated bill is $324.34
WHAT IS CYCLE 2
WHAT IS 15th to the 14th
Postpaid Abaco 20GB Data offers
What is!!
12 GB of Data
Unlimited WhatsApp and Facebook*
Unlimited BTC to BTC (Voice & SMS)
500 minutes Off-Net, US & Canada
Free incoming calls while roaming
What is the name of the tab that you can find the customer's billing cycle
What is Account Financials
Mr. Adderely got his service installed on July 20,2022, his Ledger balance is $5200, MRR is $10500, Discount is 15% , credit is $110, What is the customer prorated bill? Show working.
$5200+$10500=$15700
$15700-15%=$13345
$13345-$110=$13235
the customer's prorated bill is $13235
WHAT IS CYCLE ATLANTIS
WHAT IS 28th to the 30th
what is an other name for BTC?
what is BaTelCo
What is the steps in adding a secondary account?
What is
Account> Account Contact> New Contacts> Contact Reason> Change to Secondary Customer Contact (untick primary contact)> Add their name> Add mobile#> Save
When is Pro-ration done?
Pro-ration is done when the customer get a newly installed service or did an upgrade or downgrade to their service.
WHAT IS Cycle 1
WHAT IS 8th to the 7th
WHAT IS Cycle 3
WHAT IS 22nd to the 21st