Where am I?
Address of the building you are in currently
620 south main st.
name the 6 value adds for the burger shop
1.) Fresh never Frozen
2.) Hand pattied ( seasoned with own special seasoning)
3.) cooked to order
4.) After cooked weight
5.) Freshly baked bun own secret recipe
6.) Delivered with the best service in town
What must you wear in ice cream when serving customers?
If you touch money or POS what should you do with your gloves
1.) Gloves
2.) Change gloves
What is one way to ensure a customer remembers you
You should say your name at least 3 times during the serving experience
create customer relationships build a connection
How many oz is our sides?
7 oz
Address of Btown
480 north Morton st.
Name the value adds for the bar
1.) Freshly squeezed juice every morning
2.) Agave Nectar
3.) 2 oz pours
What are the 4 times you are asked to check your tickets?
1.) at the table read the order back
2.) When putting in POS before you hit send
3.) Once it prints check it before hanging in the window
4.) when the food comes out to ensure kitchen prepared it correctly
If someone orders a mini Bub what should you say and do?
Tell them it is the size of a slider and pick up the ketchup cap to show them a visual.
How many oz is the chili and how do you pitch it?
9 oz hearty red bean and beef chili served in a cup or BB same Quantity BB has a $2 upcharge. I recommend cheese, sour cream, and bacon!
Year all Bub's locations opened starting from first to last
Carmel: 2003
Btown: 2010
Zville: 2014
Name the value adds for the ice cream shop
1.) faces on ALL kids ice cream
2.) Packed cones
3.) extras with all dine in shakes
What are the first 2 things brought to tables
shooters and busy bags
Name 4 ways to control a table with kids
1.) help with boosters and high chairs
2.) always bring busy bags out first
3.) Make sure the table is free of any trash and make sure to prevent any spills, move cups etc.
4.) Always pitch ice cream and shakes
8 oz white fish served grilled or blackened on our garlic herb focc bread and served with a side of peach salsa.
Address and phone number of Carmel
210 W Main St
317-706-2827
How many beers come in a bucket?
Can you mix domestic and import beers in a bucket?
Which beer in a bucket has an uncharge and how much is the uncharge?
1.) 5
2.) no
3.) Sunking .50 per can
What is the correct way to get a hold of your manager regarding scheduling
Schedule fly or call the store to talk to the manager
What 3 phrases should you use a suggestive salesperson when selling
1.) I suggest
2.) I sell a lot of
3.) I recommend
Name 3 gluten free options
1.) Gluten free bun
2.) Cole salw
3.) potato salad
Address and phone number of Btown
480 north Morton st.
812-331-2827
Which beers are mentioned first to guest and why?
Which IPA beers to we have?
1.) Cocktails, wine, RTD, Import, domestic start with most expensive to least expensive
2.) Upland dragonfly, Hazy IPA (when on draft), Sweet water
This is the process that we follow during opening and closing to ensure the closing and opening teams are set for success
Open to close close to open
What is the first and the last thing you should say to a table?
1.) Hi! How are you?
2.) Thank you for choosing Bub's it was a pleasure serving you, come back and see us!
Describe and pitch to me the vegetarian sandwich Bub's offered
Portobello mushroom sandwich - Mushroom cap marinated in balsamic Vinaigrette I suggest Swiss cheese