Name the SDO
Follows through on commitment
What is Responsibility and Accountability?
What does FIFO stand for?
First In First Out
Music that can't be played?
What is music with swearing/inappropriate language and religious music?
3 steps of GE's sick policy
What is post to trade board, contact available coworkers, call/text Tina
Ben S
Who is the tech person?
Able to recover from a bad experience and continue to work successfully
What is Resilience?
What does BIB stand for?
Bag in Box
Answering the phone, you say
Gopher Express. This is (Your name). How may I help you?
Time when sitting behind the desk is allowed
Closing shifts only
The computer malfunctions from a credit card bug
What is leave it on and stop using, and call Tina, Ben and SM?
Demonstrates ability to initiate action and effectively engage others to enhance outcomes
What is Independence and Interdependence?
What are the steps to receiving a product
Look at Invoice and check off items, make note if anything is missing, put items away. Using FIFO method. Place invoice in info binder
Store your coats and backpacks
Where is the post office closet?
Bills you check with money marker
What are 20's, 50's and 100 dollar bills?
Steps to follow if the ingenico machine fails the 6 S's test
What is stop using the register, notify Tina, Ben, SM?
Maintains and projects optimistic perspective
What is Self-Awareness?
Steps to Condensing Coke
Stock to capacity, place beverages in rows with labels front and centered, make sure all varieties are in the front so stocker knows what is in the rows.
Over staffed and slow, name things you can do (3)
-Face product
-Check and update soon to expire list
-Clean zones
-Organize cage
Wipe down windows and glass
-Ask a SM
Steps for separating cream cheese
Done in Goldy's game-room food prep area, with a hairnet, each tub makes 5 small containers, wear gloves, use a new knife for each tub unless it is the same flavor and expiration date. Place any cream cheese not being separated in the fridge until going back upstairs. Make labels (date) before or after finishing separation.
The 6 S's
Screws, Skimmer, Shimmer, Silver Tape, Spare Parts, Serial Numbers
Demonstrates intellectual and emotional ability to perform in complicated environments and the absence of standard operating procedures
What is Tolerance of Ambiguity?
Steps to condensing snacks
Stock item to capacity in store, place extra in box, label box with different item types, put box up
Steps to working alone
Opening procedure, stay behind counter, tell Tina and SM if they are unaware
Policy in Info Binder:
Check w2w and see if another person is scheduled, call Tina and let her know you are working alone, call other person who is supposed to be working, call another coworker to see if they can come in, Prioritize your tasks, don't worry about stocking, if you need to leave the counter- close doors and put up "back in 5 sign".
What are the steps for getting the cash bag for closing?
-Wait until around 3:30pm
-Grab bag
-Radio building manager to meet you at the info desk
-Get cash and put it in safe in SM office
Inspection for credit card compliance
When is Mid-November?