Volunteen's Expectation
Dates & Times/ Sign In
Summer Program Rules
Facility & Staff
Scenarios
100

When assisting with supervision, Volunteen's are the Staff's 2nd or 3rd ____________? 

Eyes and Ears

100

What is the color of the morning & afternoon sign in sheet? 

Morning: Pink 

Afternoon: Green 

100

How many groups are the campers split into during rotation? 

3

100

If you are running late for your shift or cannot make your shift, who should you try and contact? 

Ms. Yolanda, Front Desk 

714-741-5768

100

Name 3 staff in Summer Program (Excluding Ms. Alexis and Ms. Yolanda) you can talk to when there is an incident or accident? 

Ms. Alexa , Ms. Natalie, Ms. Nicole, Ms. Abby, Ms. Andrea, Ms. Angelica, Mr. Binh, Mr. Alex. 

200

True or False

You can be on your phone while "On the Clock" 

FALSE:

Your phone and headphones should be put away until the end of your shift. If there is an emergency, notify staff. 

200

What day is the SUMMER PROGRAM field trip? 

Thursday, July 17

200

What do Summer Program participants need to do in order to go to the bathroom? (2 things) 

1. Tell a Staff

2. Grab Bathroom Pass


200

TRUE OR FALSE: Texting is an acceptable way to call out of your shift? 

FALSE: 

Volunteens must try and call the center's main desk line: 714-741-5768

200

You are helping with the 1st & 2nd grade craft for the day, you notice one of the participants is frustrated with how their craft is coming out. The staff in charge is helping another participant. What would you do?

- Talk to the kid and figure out why they feel frustrated about their art. 

- help them figure out what they would need to make their art the way they'd like.

- Work with the kid

- encourage the kid to keep going and trying.  

300

Name 3 ways you support staff

  • Support staff by engaging in activities with participants

  • Prepare activities/  craft materials and  samples (if needed)

  • Help motivate and guide participants with activities

  • Assist with supervision “Staff’s  2nd or 3rd eyes and ears”

  • Open doors for participants/ Escorting little ones

  • Provide participants reminders

    • sit down, raise your hand, pay attention

    • Reminding participants of rules 

  • Report to group staff with any issues, questions, concerns, etc. 

300

What times do the Kid's Cafe Program run? (Hint there are two) 

Lunch- 12:00PM -12:30PM 

Snack- 2:30PM - 3:00PM  

300

TRUE OR FALSE: An Incident is 

  • Unwanted consequences

  • Consist of property damage 

  • Unexpected Hazard

  • Minor injury to no injury

  • Discussions

TRUE

300

What is Ms. Alexa's title at the center? 

Program Specialist for Youth Programs 

300

You are with a group of 5th & 6th graders. Every time you’re in this group, you sit in the back of the class waiting for instructions from the staff on what to do. One day a staff tells you that you are not helping and that you need to take more initiative. How do you respond?

- take more initiative

- participate with the 1st & 2nd graders (join in on activities) 

- check in with staff before activities start to see where you are needed

400

TRUE OR FALSE: VolunTEEN Shirts are to be worn during every shift

True

400

If you get to your shift at 12:09 PM when you were suppose to get there at 12:00 PM, how would you write the time down/ how would you round? 

Round up; 12:15PM 

400

If there is a Skill Building Opportunity you are interested in, when should you sign up?

Monday & Tuesday (Some days may be switch, sign ups will be out the week before) 

400

TRUE OR FALSE: 

Staff & Volunteens are allowed to give youth permission to use the restroom

FALSE 

Only staff are allowed to give youth permission to use the restroom

400

During dodgeball, two boys start arguing about whether they are out or not. A staff pulls them to the side and tries to handle the situation. The other participants are standing around and getting rowdy about wanting to continue the game. What can you do to help support the staff at this time?  

Help continue the game. Keep the participants engaged until staff can take over again. 

500

What is considered acceptable jewelry to wear? 

small earrings, Studs. 

No septums, hoops, or flashy body jewelry 

500

What time does Rotation 2 start during summer programming? 

10:30am

500

True or False: You are allowed to open the door for participants

True: 

ONLY staff and Volunteens can open the door (No participants) 

500

What is the Main desk phone number? (NO CHEATING) 

714-741-5768

500

During an indoor activity, you notice two girls are excluding another girl. The little girl is upset and starts to cry. While the staff talk to the other two girls, what can you do to help the girl who is crying? 

- talk to her and see if there's an activity they can do together. 

- do an activity with her and other participants together so they don't feel alone. 

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