Steps of Service
Drink Knowledge
Humane Resources
100

The time it should take to greet a guest once they are seated. 

What is 45 seconds

100

A cocktail that is described as sweet and sour, made with Sauza Gold Tequila, triple sec and lime sour.

What is: House Margarita 

100
Once you've reached out to all resources and you're unable to find coverage. How many hours do you have to call off before your shift.

What is: 4 hours

200

The act of removing plates/glassware from the table as guest are finished with them.

What is pre-bus

200

Blue in color, a mix of Ole' Smoky Salty Watermelon Whiskey, Blue Curacao, lemon sour, cane sugar, fresh lemon and topped with Starry.

What is: Blue Watermelon Cooler

300

A flat item that is a requirement to transfer food and drinks. 

What is a server tray

300

Served in a rocks glass, a classic cocktail made by muddling a sugar cube with bitters and water, adding Bulliet Rye Whiskey, and garnishing with an orange peel and cherry.

What is: Old Fashion

400

After the guest declines further service, place a check on the table. Return to collect payment within ---- minutes.

What is 3 minutes

400

Must be signed at the start of every shift. Documentation that you read and understand the age requirements and responsibility of serving alcohol. Everyone under the age of 40 must be ID'd and birthdate listed.

What is: RAS

500

List the steps of greeting a table.

- Greet the guest at the table withing 45 seconds

-Introduce yourself by name

-Suggest specific beverages/appetizers to start

-Take the order and flag the table with a beverage napkin/coaster

-Ring in the beverage and any appetizers (if applicable)

500

Explain why it's important to ring alcohol sales into the POS under guest seat numbers.

What is: Accurate alcohol tracking, prevents over serving guest.

M
e
n
u