Acronyms
PO
What is Purchase Order?
Our general return policy timeline
What is 90 days?
What is the Mad Chatter's Wiki
The final status of an order
What is reconciled?
Another manager in our CE Division
Who is Megan, Sarah, Garett, Keesha, Kristina, Brian, Eric, Molly, or Katianne?
BOL
Damaged freight reporting timeline
What is 48 business hours?
The Mad Chatter's room we use for in the moment questions & support from peers
What is Alice's Inquiries?
Item arrives damaged, you use this process to report it.
What is setting up a freight claim?
One of our Own Brands
What is Avallon, Edgestar, Koldfront, Millennium Lighting, Minka Group, Park Harbour, Sig Hardware, James Martin Vanities, ProFlo, Mirabelle, Miseno, Delacora, Bellevue, James Allan, Amerock, etc?
What is Order Management Console?
Weekday business hours
What is 5am-6pm PST phone support & 6am-6pm PST chat support
Our team lead on rotation
Who is Dwayne?
What is entered?
Q2 Divisional QA Adjusted Goal for CE
What is 70%+?
VRC
What is Vendor Returns Coordinator?
Site phone number
800-375-3403
Procedure for all messages marked "Important" in our team room
What is react or comment on the post?
Timeframe a return must be at our warehouse before crediting
What is 7 business days?
Name a Sales Center Manager
Who is Chad, Josh B, Cheyenne, or Josh G?
UMRP
Button for customers to upload tax exemption in their account
What is TTR
Your manager's contact number
What is 530-592-6852?
A button you can use to pull up items in Build.com from an active OMC order
What is "Load in Site"?
Shanna's favorite artist/musician
Who is Taylor Swift?