Messaging
Does Bandwidth offer a messaging service?
Yes
What's the other name for inbound and outbound voice?
Origination and Termination
SIP
Session Initiation Protocol
What is one feature of our porting tool?
- Trigger porting
- bulk porting tool
- API integration
We're happy with Twilio
- happy to hear that; people tend to scale w/ BW
- i've heard good things; what brought you to them
- heard that; nobody's perfect so what would get you to evaluate another provider
What are our two main methods of sending texts messages?
Local A2P (10DLC) and Toll Free
What protocols does a customer use connect to Bandwidth for voice?
SIP or API (http)
VoIP
Voice over Internet Protocol
How many numbers does Bandwidth own (power)?
- 65-70M (5-8M in available inventory)
- 1 out of 5 phone numbers
What's your price?
- Our quotes are all custom and a big part of what goes into it is your existing volumes
- price is usually part of the conversation but I've found that unless the technical part of the conversation makes sense, that's usually what kills the deal.
Which messaging services in the industry offer handset-level delivery receipts?
Toll Free and Short Code
Does Bandwidth offer a call-recording feature?
Yes on our voice API
API
Application Programming Interface
extensive inventory that can be provisioned in real-time (less than 300 milliseconds)
I'm running into a meeting
- gotcha, I promise to be brief <insert value and ask if this would apply>
- completely understand, let me tell you why i'm calling to see if it would even make sense for us to schedule some time to chat further
Are there carrier surcharges per message on Toll Free Messaging?
Yes. Verizon charges $0.0025 per message on toll free
What does a customer need in order to connect to Bandwidth (not BWI) for SIP trunking?
Public Static IP Address
DID
Direct Inward Dialing
What do we do differently with toll free than pretty much anyone else?
I don't have time right now
- gotcha, sounds like you're a busy man/woman. I'll be super brief...<value prop/how bandwidth can help> Would it not make sense for us to discuss further?
What are the two ways a customer can connect to Bandwidth for messaging?
API (http) or SMPP Gateway
BW has an a la carte model on wholesale (can pick and choose which services). However, what two services absolutely NEED to be bought together ?
DIDs and Origination (inbound)
PBX
Private Branch Exchange
15 minutes
I'm not interested
- I completely understand that and know I'm catching you out of the blue. TBH I hate cold calls too, but have seen a lot of my contacts prefer a quick chat over the phone to a cold email. Sounds like that's not you. Would it make sense for me to send you a quick email about why I'm reaching out?