Bullying
True or False:
Bullying is a form of aggressive behavior in which someone intentionally causes harm or discomfort to a person on one instance
False
True or False:
Incivility can be defined as behavior lacking in respect with an intent to harm (Uncivil behavior)
True
True or False
Lateral violence is harmful behavior from one person to another outside the workplace
False
Lateral violence is harmful behavior from one coworker to another in the workplace
True or False
Nurses leave or consider leaving healthcare due to bullying
True
Which type of bullying is easy to spot
a)overt
b)covert
A)Overt Bullying
Who Can Violence Take Place Between in Healthcare? Give 2 examples
Between coworkers
A employee and supervisor/manager
A employee and other people in the workplace like a student or volunteer
Employee and patients
How many types of lateral violence does that joint commission recognize? (give a number)
4
Type 1: Perpetrator does not have any affiliation with the workplace or employees.
Type 2: Perpetrator is a patient at the healthcare facility
Type 3: Perpetrator is a employee either former or current
Type 4: Perpetrator does not have a personal relationship the workplace, but with the employees
which are impacts of Bullying and Incivility? (select 2)
A) sleep disturbances
b) increased confidence
c) increased work ethic
d) decreased self consciousness
A) sleep disturbances
d) decreased self consciousness
High stress levels that can lead to sleep disturbances
Anxiety and panic attacks
Decrease of self confidence and self esteem leading to a decrease in work performance
Feelings of inferiority
Depression
Work - related suicide
Which is an example of covert bullying?
a)threatening gestures
b) silent treatments
c) name calling
b) silent treatments
others include:Silent treatments, deliberate exclusion, withholding information that a person needs to do their job, Leaving someone out, Talking about or spreading rumors about a colleague
What is meant by the saying Nurses “Eating Their Young”
Incivility that often persuasive and directed at employees at the different levels of their given organizations, often with less experience
What The Employer Can do to Prevent violence in the workplace?
a) increase staffing
b) create a zero tolerance policy
c) offer counseling
d) all of the above
D) all of the above
Ensure adequate staffing
Zero tolerance policy on bullying
Offer Mental health counseling
Define clearly what is unacceptable behavior in the workplace and hold people accountable
Implementation of workplace violence safety plans
True/false: Death is the worst implication of bullying and incivility in the workplace
True
Death or Self inflicted or direct result from violence
Name something that can contribute to bullying in the workplace (select all)
a)Staffing levels
b)Workload
c)Stress
d)Individual characteristics
E) all of the above
E) all of the above
Staffing levels
Workload
Stress
Individual characteristics
In 2023, what percentage of nurses reported experiencing workplace violence?
a)25%
b)55%
c)80%
d)40%
c)80%
what is an example of lateral violence?
a) gossiping
b) minimizing
c) name calling
d) all of the above
D) all of the above
Belittling, Minimizing, Name calling, Yelling, Ostracizing, Gossiping, Ignoring calls for support
What percentage of nurses leave or consider leaving healthcare due to bullying?
a) 2%
b)12
c) 34%
d) 90%
c)34%
List 2 ways you, the employee, can prevent/combat bullying?
DO NOT be a bystander
Understand what causes it
Create a comforting environment
Work as a team
Interprofessional communication
Report any harassment
Do not retaliate
What is making fun of someone’s job status an example of?
A)Belittling
b)Name calling
C)Ostracizing
D)Gossiping
A) belittling
In your own words define lateral violence?
Harmful behavior from one coworker to another in the workplace
Downplaying someone’s emotions when they are struggling is an example of :
A) name calling
B) minimizing
C) gossiping
D) ostracising
B) minimizing