Scenarios
Statistics
Definitions
True or False
Marquette University
100
Scenario 1: The Gossiping Nurse https://www.youtube.com/watch?v=G1bJFzwDvm0 (1:47-2:41)
*Nurse A is talking about the personal life of another individual *Nurse B will now view other nurses on the floor differently based on the gossip *This can lead to favoritism and can lead to lateral violence *Nurse B isn't addressing Nurse A about the gossip *This is all being done in front of the patient!!!
100
What percentage of nurses have been subject to bullying during their career?
44%
100
What is Bullying?
Use of superior strength or influence to intimidate someone
100
True or False? There is nothing that can be done about bullying in the medical workplace.
FALSE! Bullying in the workplace cannot be tolerate. In order to provide safe patient care, we must treat each other with dignity and respect
100
What was the first building of Marquette University?
Johnston Hall
200
Scenario 2: The Superior Nurse https://www.youtube.com/watch?v=G1bJFzwDvm0 ( 4:03- 4:51)
*Nurse A is making Nurse B feel degraded for asking for help, which can lead to nurse B being reluctant to ask fro help in the future. *Nurse A is bad talking Nurse B, can lead to Nurse C viewing Nurse B negatively *Putting down Nurse B in front of the patient is inappropriate and makes the patient question if he/she is getting quality care *Nurse C didn't address Nurse A's lateral violence
200
How many students experience horizontal violence during their clinical rotations?
50%
200
What is conflict?
A serious disagreement or argument
200
True or False? Bullying behavior is not prevalent.
FALSE
200
Was Marquette University initally an all male or female institution?
All male
300
Scenario 3: The Cliquey Nurse https://www.youtube.com/watch?v=G1bJFzwDvm0 (6:14-7:05)
*Nurse A is allowing her friendship with nurse C to influence her patient assignment, this can compromise patient care *Nurse B is not being treated equally *Nurse B feels isolated at the workplace, this can compromise her health as well as patient care *Nurse C is using her friendship with Nurse A to select her patient assignments
300
What percentage of nurses feel comfortable to confront a co-worker displaying horizontal violence?
10%
300
What is horizontal violence?
Hostile, aggressive, and harmful behavior among two or more co- workers on same levels of the hierarchical system.
300
True or False? Employers generally recognize the harm done to their organization and deal effectively with bullying behavior.
FALSE
300
What was the name of Marquette's football team?
The Golden Avalanche Football team
400
Scenario 4: Unhelpful coworkers https://www.youtube.com/watch?v=rLgEf4wUoos (0:12-1:09)
*Nurse A and Nurse B see that Nurse C is busy and overwhelmed and still do nothing to help *Nurse C is so busy she does not notice her patient's IV is beeping *Nurse A goes to silence the alarm and then does not inform Nurse C what she did *Neither Nurse B or Nurse C restart the patient's IV knowing it is dry
400
What is the financial cost of horizontal violence per year for each individual as a result of work absenteeism, treatment for depression and anxiety, decreased work performance, and increased turnover?
$30,000-$100,000
400
What is Verbal abuse?
negative statements directed to the victim or about the victim to influence or intimidate the victim
400
True or False? Bullies are not worth keeping around.
TRUE
400
In what year was the "Warriors" nickname for the university sports teams changed?
1994
500
Scenario 5:Unjust criticism https://www.youtube.com/watch?v=rLgEf4wUoos ( 1:45- 3:41)
*Nurse A is talking bad about Nurse C *Nurse B will now view Nurse C badly and not want to work with her in the future *Nurse A is starting rumors about Nurse C, that she is lazy, does not do her job, is just at the computer on and naps during her shift *Nurse A made Nurse C feel incompetent and that she only makes excuses *Nurse A unfailry criticized Nurse C without knowing what was making the shift so difficult for Nurse C
500
What is the estimated cost of replacing one specialty nurse such as an ICU or surgical nurse?
$145,000.
500
What is vertical violence?
Hostile, aggressive, and harmful behavior among two or more co- workers on different levels of the hierarchical system.
500
True or False? There are not legal protections against workplace bullying in the United States.
TRUE!
500
What was the largest monetary donation ever given to Marquette?
$51 million
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