Road to the Sale
The proper greeting for the "Meet and Greet"
What is, Welcome to Burns Chevrolet, My name is ______, and you are?
Base price of Traverse
Thirty percent of Sonic buyers are under this age
What is 35 years old?
The MSRP on a base Automatic Spark
What is $14,150?
The man who founded Chevrolet
Who is Louis Chevrolet?
2 examples of Trial Closes
What is, "Can you see this vehicle in your driveway?", "If price and terms are agreeable could you see yourself buying this vehicle today?" etc.
Engines offered on the Traverse
What are the 3.6L V6 and 2.0L turbo?
What is the Driver Confidence Package?
The lowest package that comes with steering wheel controls
What is 1LT?
Chevrolet's longest running model name
What is the Chevrolet Suburban?
Explain our trade walk process
What is asking the customer to "sell me your car", taking them outside with the kbb instant cash offer, doing an in depth walk-around of the vehicle pointing out any blemishes on the vehicle and making note of them, plugging everything in KBB, giving the customer their Instant Cash Offer, then giving the keys to the desk so the desk can appraise the vehicle.
At least 2 options on the Redline Package
What is black wheels with red accents, black exterior appointments, dark taillamps, black Traverse badging with red outlines, black bowtie emblems, Dual Skyscape two-panel power sunroof, trailering package and more?
The models that Onstar is standard on
What are all of the models?
The system for hooking in car seats on most new Chevrolet Vehicles.
What is the LATCH system?
The company that has the most NASCAR victories
What is Chevrolet with 27 victories (compared to Ford's 15)?
The step that you figure out who the car is for, what they are looking for and what they are looking to spend
What is Fact Finding?
The lowest trim that a power liftgate is available on
What is the LT Cloth?
The size of the infotainment screen in the Sonic
What is 7 in diagonal?
The Spark's Competitors
What are the Mirage, the Fiesta, the Yaris and the Smart Fortwo?
What is 1999?
This happens when you become a ping pong ball between the customer and the manager
What is start losing gross?
Trim levels with Surround Vision with Rear camera mirror
What are LT Leather, RS, Premier and High Country?
The Sonics main competitors (name at least 2)
What are the Nissan Versa, Ford Fiesta, Honda Fit, Hyundai Accent and Kia Rio?
The number of Trims on the Spark
What are 8 Trims? (LS man/auto, 1LT man/auto, 2LT man/auto, ACTIV man/auto)
The Chevrolet S-10 was introduced in 1982, and this was its gas mileage
What is 39 mpg?