Parents/Family Access
Payment Due Dates
Tuition and Fees
Chance
Account Questions
100
WHAT INFORMATION CAN WE GIVE A FAMILY MEMBER IF THEY ARE NOT ON THE STUDENT'S FAFSA AND THE STUDENT HAS NOT FILLED OUT THE FERPA RELEASE FORM?
What is THE ACCOUNT BALANCE, BASIC POLICIES
100
WHAT IS THE FIRST SUMMER DUE DATE?
What is 05/17/17
100
ARE CLASSES MORE EXPENSIVE FOR THE SUMMER SEMESTER?
What is THE PRICE PER CREDIT HOUR IS THE SAME. HOWEVER, YOU PAY FOR EACH HOUR THAT YOU TAKE, WHILE IN THE FALL/SPRING SEMESTERS THE TUITION CHARGES ARE CAPPED AT 12-18 CREDIT HOURS
100
WHAT 3 FEES ARE NOT COLLECTED BY THE BURSAR'S OFFICE
What is APPLICATION FEE, ENROLLMENT FEE, HOUSING DOWN PAYMENT (HANDLED BY ADMISSIONS AND RESIDENCE SERVICES)
100
CAN YOU PRINT OUT A COPY OF MY 1098-T?
What is WE DO NOT HAVE ACCESS TO YOUR 1098-T, HOWEVER, YOUR 1098-T IS AVAILABLE ON YOUR FLASHLINE ACCOUNT.
200
WHAT CAN A FAMILY MEMBER VIEW IF THEY ARE AN AUTHORIZED USER?
What is THE e-BILL ONLY
200
I JUST REGISTERED FOR A SUMMER CLASS, BUT IT DOESN'T START UNTIL JULY. WHEN IS MY DUE DATE?
What is 05/17/17. DUE DATES ARE BASED ON THE DATE OF YOUR REGISTRATION, NOT WHEN THE ACTUAL COURSE STARTS.
200
ARE ONLINE CLASSES LESS/MORE EXPENSIVE?
What is THE PRICE PER CREDIT HOUR IS THE SAME FOR ONLINE CLASSES AND CLASSES IN A PHYSICAL CLASSROOM. *THERE ARE ADDITIONAL ONLINE FEES THAT APPLY AT REGIONAL CAMPUSES*
200
CAN THE BURSAR'S OFFICE VIEW THE BALANCE ON A STUDENT'S FLASHCARD
What is NO, THE FLASHCARD OFFICE'S WEBSITE WILL SHOW THE BALANCE AND TRANSACTION INFO ON A STUDENT'S FLASHCARD.
200
THE BANK ACCOUNT I HAVE ON FILE WITH BANKMOBILE IS CLOSED. CAN I UPDATE MY BANK DETAILS WITH YOU?
What is UNFORTUNATELY, NO. BUT YOU CAN VISIT BANKMOBILEVIBE.COM AND UPDATE YOUR BANK DETAILS
300
WHO SETS UP AN AUTHORIZED USER?
What is THE STUDENT
300
I HAVE TWO CLASSES THAT I AM REGISTERED TO TAKE FOR THE SUMMER SEMESTER. ONE CLASS STARTS IN MAY AND ONE CLASS STARTS IN JULY. CAN I PAY NOW FOR MY MAY CLASS AND THEN LATER FOR MY JULY CLASS?
What is SINCE YOU ARE REGISTERED FOR BOTH CLASSES NOW, YOU WILL NEED TO PAY FOR BOTH CLASSES BY THE 05/17/17 DUE DATE.
300
I LIVE IN ERIE COUNTY IN WESTERN PA. CAN I GET A REDUCED TUITION RATE IF I WANT TO ATTEND THE MAIN CAMPUS?
What is THE REDUCED TUITION RATE WOULD ONLY BE AVAILABLE TO YOU IF YOU ATTENDED A REGIONAL CAMPUS
300
CAN THE BURSAR'S OFFICE REMOVE THE MANDATORY INTERNATIONAL STUDENT HEALTH INSURANCE FEE?
What is NO, THE HEALTH CENTER BILLING DEPARTMENT CAN ASSIST WITH A WAIVER, IF APPLICABLE
400
WHAT CAN A FAMILY MEMBER VIEW IF THEY ARE SET UP WITH KSUview?
What is THE STUDENT SELECTS THE INFORMATION THAT IS AVAILABLE THROUGH KSUview THAT THEY WANT THE DESIGNEE TO BE ABLE TO VIEW
400
IS THERE AN INSTALLMENT PLAN AVAILABLE FOR MY SUMMER CLASSES?
What is UNFORTUNATELY NO, THE PAYMENT PLAN IS ONLY AVAILABLE DURING THE FALL AND SPRING SEMESTERS
400
WHAT TWO FEES MAKE UP THE TUITION ON THE STUDENT ACCOUNT?
What is THE GENERAL FEE AND INSTRUCTIONAL FEE
400
HOW OFTEN DOES THE STUDENT NEED TO WAIVE THE STUDENT LEGAL SERVICE FEE IF THEY DO NOT WHAT TO USE THE SERVICE?
What is EVERY SEMESTER
400
I AM GETTING EMAILS THAT I HAVE A BALANCE BUT MY e-BILL SHOWS THAT I HAVE A $0.00 BALANCE.
What is A STUDENT'S e-BILL IS A PDF AND WILL NEVER UPDATE, THE ACCOUNT DETAIL ON FLASHLINE WILL SHOW UP-TO-DATE ACCOUNT INFO 24/7
500
CAN AN AUTHORIZED USER MAKE CHANGES TO A STUDENT ACCOUNT?
What is NO
500
WHEN CAN I START SIGNING UP FOR THE FALL 2017 INSTALLMENT PLAN?
What is THE 5 MONTH PLAN STARTS 07/01 AND THE 4 MONTH PLAN STARTS 08/01
500
ARE STUDENTS CHARGED FOR HEALTH INSURANCE?
What is ONLY INTERNATIONAL STUDENTS RECEIVE A MANDATORY HEALTH INSURANCE FEE
500
CAN THE CASHIER IN YOUR OFFICE TAKE A CREDIT CARD IN PERSON SO THAT I CAN AVOID THE SERVICE FEE?
What is THE CASHIER CAN ONLY TAKE CASH,CHECKS, AND MONEY ORDERS IN PERSON. TO AVOID THE CREDIT CARD SERVICE FEE, A DIFFERENT PAYMENT METHOD WOULD HAVE TO BE USED.
500
WHY AM RECEIVING EMAILS THAT I HAVE A BALANCE, BUT I AM ON THE PAYMENT PLAN WITH TMS?
What is KEEP IN MIND THAT TMS WILL NEVER KNOW YOUR BALANCE, ANY CHANGE MADE TO AID OR SCHEDULE THAT RESULTS IN A CHANGE IN YOUR BALANCE SHOULD BE REPORTED TO TMS SO THAT YOUR BUDGET CAN BE ADJUSTED.
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