Chp. 9&10: Reports, Research, Data, and Graphics
Chp. 11: Preparing Reports and Proposals
Chp. 12: Business Presentations
Chp. 13: Resumes and Application Messages
Chp. 14: Interviews and Employment Messages
100

How are observational and experimental research different?

In observation research, the researcher observes and analyzes certain phenomena in order to establish new principles. Experimental research measures the effect of a variable added to one of two samples

100

What are the three sections of a formal report?

1. Preliminary parts

2. Report text

3. Addenda

100

What are the four presentation methods?

1. Memorized

2. Manuscript

3. Impromptu

4. Extemporaneous

100

What are the three types of resumes?

1. Targeted

2. Chronological

3. Functional

100

Job acceptance letters should be written _________; job refusals should be written __________.

Job acceptance letters should be written deductively; job refusals should be written inductively.

200

What are the characteristics of a report?

1. Travel upward in an org

2. Logically organized

3. Objective and not biased

4. Generally prepared for a limited audience

200

Memos and emails are directed to someone ______ the organization; letter reports are directed to someone ________ the organization.

Memos and emails are directed to someone inside the organization; letter reports are directed to someone outside the organization.

200

What three vocal qualities should you focus on in a presentation?

Phonation, articulation, pronunciation

200

What is a beamer?

A quick résumé version designed in a format suitable for broadcasting on to smartphones

200

What is the difference between a structured and unstructured interview?

A structured interview follows a predetermined agenda; an unstructured interview is when there is a freewheeling exchange.

300

What are reliability and validity?

Reliability is the quality of measuring accurately, and validity is the quality of measuring what is intended to be measured. 

300

What is an analysis?

What the reported information means or how it should be acted upon; conclusion and recommendations

300

What is Step #4 when planning for a presentation?

Adapt the message to the audience’s needs and concerns

300

To spotlight an applicant's education and experience, they should use a _______ resume; to highlight their skills, they should use a _______ resume. 

To spotlight an applicant's education and experience, they should use a chronological resume; to highlight their skills, they should use a functional resume.

300

What is the most important time during your interview?

First 60 seconds

400

What are the steps to problem solving?

1. Recognize and define the problem

2. Select a method of gathering information

3. Collect and organize the data and document the source

4. Arrive at an answer

400

What is an executive summary?

The executive summary, also called the abstract, overview, or précis, summarizes the essential elements in the entire report. The executive summary presents the report in miniature. It should briefly introduce the report and preview its major divisions, summarize the major sections of the report, and summarize the report summary and any conclusions and recommendations. Concise sentences should be used, and little attention should be given to supporting details and background information.

400

Define "oral briefing" and give an example of when you may be asked to give one.

Informal presentation given impromptu or in an informal setting

400

How can a cover letter or application message supplement your resume?

- Gain the reader's attention

- Provide further evidence of qualifications

- Encourage action

400

What information should you know about a company prior to your interview?

Company name and location, status in the industry, latest stock market quote, recent news and development, scope/scale of the company, corporate offices, products and services.

500

Define common language

Common language consists of easy-to-understand terms for most people: percentage, ratios, and fractions.

500

What is the purpose of a proposal?

The primary purpose of an external proposal is to win business; an internal proposal’s purpose is to justify or recommend purchases or actions in the company.

500

What questions should you ask to better understand your audience in a presentation?

•Who is the audience, and who requested the presentation?

•Why is this topic important to the audience? (What will the audience do with the information presented?)

•What environmental factors affect the presentation? (How many attendees? How many presenters? How much time do I have? What are the seating arrangements? What technical aspects are there?)

500

What are the standards part of a resume?

1. identification

2. job or career objective

3. career summary

4. qualifications

5. personal information

6. references 

500

What are common discriminatory hiring topics?

Nationality and religion, age, disabilities and health conditions, marital status, arrest and criminal convictions

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