Hiring & Recruitment
This term describes a company's ability to keep its employees over time.
What is employee retention?
This term refers to differences among employees, including backgrounds, experiences, identities, and perspectives.
What is workplace diversity?
This is the internal or external drive that encourages someone to act or work toward a goal.
What is motivation?
This is a group of people working together toward a shared goal.
What is a team?
This document outlines the duties, responsibilities and expectations of a particular job.
What is a job description.
This occurs when employees leave an organization and must be replaced.
What is employee turnover?
This is the practice of adjusting language, tone, or communication style depending on the social or professional setting.
What is code-switching?
This psychologist developed a hierarchy of human needs often represented as a pyramid.
Who is Abraham Maslow?
This practice involves acknowledging an employee's contributions and accomplishments.
What is employee recognition?
This process introduces newly hired employees to their workplace, policies, and responsibilities.
What is employee orientation (or onboarding)?
These conversations with departing employees help managers understand why workers are leaving.
What are exit interviews?
A workplace where employees feel respected, welcomed, and able to contribute demonstrates this principle.
What is inclusion?
In Maslow's hierarchy, food, water, and rest belong to this foundational category.
What are physiological needs?
A manager asks employees for ideas and includes them in decisions. This demonstrates this participative leadership approach.
What is democratic leadership (or participative leadership)?
This hiring practice uses consistent, job-related questions to help compare applicants fairly.
What is a structured interview?
Offering training, mentorship, and promotion opportunities is an example of this employee-retention strategy.
What is employee development (or career development)?
Employees from different backgrounds contribute different perspectives that can strengthen this process of finding solutions.
What is problem-solving (or decision-making)?
Recognition, confidence, and a sense of accomplishment relate to this level of Maslow's hierarchy.
What are esteem needs?
This skill involves listening carefully, communicating respectfully, and working through disagreements constructively.
What is conflict resolution?
A company recruits candidates from different communities and uses job-related selection criteria to broaden opportunities and reduce unfair bias.
What is inclusive recruitment (or fair hiring)?
A manager notices repeated resignations and investigates scheduling, supervision, and advancement opportunities instead of simply hiring replacements.
What is identifying and addressing the causes of employee turnover?
A church leader uses casual language with youth but adopts a more formal tone during a solemn service while remaining true to their values.
What is context-appropriate code-switching (or adapting communication to the audience)?
This highest level of Maslow's traditional hierarchy involves achieving one's potential and pursuing personal growth.
What is self-actualization?
A manager considers employees' different goals, provides meaningful recognition, and offers opportunities to develop new skills rather than relying on a single reward.
What is individualized employee motivation (or adapting motivation strategies to employees' needs)?