BUSINESS BASICS 2
MANAGEMENT & LEADERSHIP 2
MARKETING & THE 4 Ps 2
BUSINESS COMMUNICATION 2
QUALITY & OPERATIONS 2
200

The movement of products from producers to consumers


What is distribution?

200

A formal evaluation of performance


What is a performance review?

200

The image of a product in consumers’ minds

What is branding?

200

Barriers that block understanding

What are communication barriers?

200

Managing suppliers

What is supply chain management?

400

A business that provides services instead of goods


What is a service business?

400

Activities that help buyers buy

What is marketing?

400

A name or symbol identifying a product


What is a Brand?

400

Aligning messages across platforms


What is message consistency?

400

Customer-focused quality systems


What is Total Quality Management (TQM)?

600

Limited personal responsibility for business debt

What is limited liability?

600

The need for belonging


What are social needs?

600

Consistent messaging across platforms

What is integrated marketing communication (IMC)?

600

Communication among peers

What is horizontal communication?

600

Reducing production costs

What is cost control?

800

The production of goods and services


What is operations?

800

The need for achievement and respect


What are esteem needs?

800

A method to attract customers online


What is digital marketing?

800

Delivering messages to large audiences

What is mass communication?

800

Aligning quality with goals

What is quality planning?

1000

A business that provides services instead of goods


What is a service business?

1000

The desire to reach full potential


What is self-actualization?

1000

Social media promotion

What is social marketing?

1000

Using technology to communicate


What is digital communication?

1000

Operations success measure

What is effectiveness?

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