Managing Effectvely
Management Evolution
Organizational Environment & Culture
Ethics & Corporate Responsibility
Planning & Decision Making
100
Senior executives responsible for the overall management, and effectiveness of the organization.
What are top-level managers?
100
The immediate environment surrounding a firm - includes suppliers, customers, rivals, etc.
What is the competitive environment?
100
Conditions that prevent new companies from entering an industry.
What are barriers to entry?
100
The moral principles, and standards that guide behavior in the world of business.
What is business ethics?
100
They are a decision bias influenced by the way in which a problem or decision alternative is phrased or presented.
What are framing effects?
200
Skills pertaining to the ability to identify, and resolve problems for the benefit of the organization, and its members.
What are perceptual and decision skills?
200
It is searching for, and sorting through information about the environment.
What is environmental scanning?
200
This is entering a new market or industry with existing expertise.
What is domain selection?
200
Its goal is the creation of sustainable economic development, and improvement of quality of life worldwide for all organizational stakeholders.
What is ecocentric management?
200
A strategy an organization uses to build competitive advantage by being efficient, and offering a standard, no-frills product.
What is a low-cost strategy?
300
These are the important people skills that give a manager the ability to lead, motivate, and communicate effectively with others.
What are Interpersonal, and Communication skills?
300
It consists of three levels, including visible artifacts, values, and unconscious assumptions.
What is the internal environment, or culture?
300
The strongly held, and taken-for-granted beliefs that guide behavior in the firm.
What are unconscious assumptions?
300
They include: 1. universalism, 2. egoism, 3. utilitarianism, 4. relativism, 5. virtuousness.
What are five different ethical systems?
300
Identifying the specific short-term procedures, and processes required at lower levels of the organization, and developed by frontline managers.
What is operational planning?
400
It is the management function of systematically making decisions about the goals, and activities that an individual, a group, a work unit, or the overall organization will pursue.
What is planning?
400
This can be done through domain selection, diversification, mergers and acquisitions, and divestiture.
What changes the boundaries of the environment?
400
The general environment, including governments, economic conditions, and other fundamental factors that generally affect organizations.
What is the macroenvironment?
400
The Sarbanes-Oxley Act, and the Dodd-Frank Wall Street Reform and Consumer Protection Act.
What laws protect employees who report fraudulent activities?
400
They include: 1. concentration, 2. vertical integration, 3. related diversification, 4. unrelated diversification.
What are four basic business strategies?
500
Managers help their organizations excel by: 1. Innovating to stay ahead of competition 2. Producing quality products and/or services 3. Meeting and/or exceeding customer expectations 4. Moving with speed and agility 5. Keeping costs low to increase sales
What are five important keys for successful managers?
500
They do so by: 1. engaging in environment scanning, 2. developing best/worst case scenarios, 3. forecasting using data to predict the future.
What do managers do to stay on top of changes in their industries?
500
This refers to the degree of change within an industry.
What is dynamism?
500
They include government fines, and penalties, audits, customer defections, loss of reputation, and employee turnover.
What are some business costs associated with ethical failures?
500
A condition that occurs when a decision-making group loses its original goal, and a new, less important goal emerges.
What is goal displacement?
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