The Big Five: Work Personalities
Emotions at Work
Who's in Control?
Mind Tricks and Biases
Workplace Woes & Wins
100

This personality trait describes people who are outgoing and energized by social interactions.

What is extroversion?

100

This component of Emotional Intelligence helps leaders navigate social settings and workplace relationships.

What is social awareness?

100

Someone who believes their success is the result of their own hard work and choices has this type of Locus of Control.

What is an internal locus of control?

100

If a manager assumes an employee is late because they are lazy, without considering other factors, they are engaging in this type of bias.

What is causal attribution?

100

When employees are highly committed, motivated, and involved in their jobs, they exhibit this.

What is employee engagement?

200

Employees high in this trait are cooperative, kind, and excel in teamwork.

What is agreeableness?

200

A manager who gives helpful, encouraging feedback to boost an employee’s self-belief is increasing this trait.

What is self-efficacy?

200

Someone who blames luck or fate for their success or failure has this type of Locus of Control.

What is an external locus of control?

200

This unconscious bias leads people to favor those who are similar to themselves.

What is implicit bias?

200

Age, gender, race, and cultural background are all factors in this important workplace initiative.

What is diversity and inclusion?

300

A highly organized and disciplined worker would score high in this trait.

What is conscientiousness?

300

This term describes the level of confidence a person has in their own worth and abilities.

What is self-esteem?

300

A manager can boost an employee’s self-esteem by doing these two things.

What are recognizing strengths and providing constructive feedback?

300

When a hiring manager assumes all job applicants from a certain background behave the same way, they are guilty of this bias.

What is stereotyping?

300

This term describes how satisfied an employee feels about their job and work environment.

What is job satisfaction?

400

Someone who stays calm in stressful situations and doesn’t get rattled easily shows high levels of this trait.

 What is emotional stability?

400

The ability to keep emotions in check and adapt to workplace challenges falls under this Emotional Intelligence category.

 What is self-management?

400

This management technique, which involves assigning tasks employees can handle, helps boost self-efficacy.

What is delegating manageable tasks?

400

This occurs when recent events heavily influence someone’s opinion or decision-making.

What is the recency effect?

400

Long hours, unclear expectations, and lack of resources contribute to this workplace issue.

What is workplace stress?

500

People with this personality trait embrace creativity and adapt well to change.

What is openness to experience?

500

The ability to recognize, understand, and manage both your own emotions and the emotions of others.

What is Emotional Intelligence (EI)?

500

A manager who provides encouragement, mentorship, and reassurance is practicing this leadership strategy.

What is coaching?

500

Judging an employee’s entire performance based on one outstanding trait is an example of this cognitive bias.

What is the halo effect?

500

To help employees manage stress, managers should encourage this balance between personal life and work.

What is work-life balance?

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