Ch 6
True of False: The most effective leadership style is charismatic.
What is false?
The type of skill a manager has to see the big picture of how the various functions within the organization interact.
What is conceptual?
Diagram that represents the positions and relationships within an organization
What is the organization chart?
The arrangement of machinery, equipment, and personnel within a production facility
What is plant layout?
What is a service economy?
Leader who makes all final decisions. Example is a fire chief.
What is autocratic?
Expresses the basic purpose that makes an organization different from others.
What is a mission statement?
A program that systematically moves employees from one department to another for a specific period of time. Great for training and alleviating boredom.
What is job rotation?
The cost of running out of inventory
What are stock-out costs?
The ability of a good or service to satisfy a human need.
What is utility?
Leadership style that motivates and inspires people within the organization simply due to the inherent personality of the leader.
What is charismatic?
Analysis of an organization to determine where it excels, where it needs improvement, where it might prosper, and what it needs to look out for.
What is a SWOT analysis?
A man in the Bible who God blessed with management skills.
Who is Joseph?
The process of bringing back manufacturing jobs from overseas
What is reshoring?
The term for the most important input in the process of converting resources into products or services
What is the focus?
Leadership style that is "hands-off." These leaders often delegate responsibility and decision-making authority to workers because they know and trust them.
What is Laissez-faire?
The 4 primary functions of a manager.
What are Planning, Organizing, Leading, & Controlling?
Put in place in case something unplanned occurs that might affect an organization, like a natural disaster.
What is a contingency plan?
The amount of products that an organization can produce in a given period of time.
What is capacity?
The degree to which input resources are physically changed by the conversion process
What is the magnitude of change?
Leadership style where the leader gets input from the staff before making the ultimate decision.
What is participative?
The system that involves a coordination of efforts directed at improving customer satisfaction, increasing employee participation, strengthening supplier partnerships and continuous improvement.
What is Total Quality Management (TQM)?
The number of workers who report directly to one manager
What is a span of management?
OR What is a span of control?
The process of evaluating another company for the purpose of improving quality. It could be focused on safety, customer service, or productivity.
What is benchmarking?
A computerized inventory control system to help managers determine what is needed, how much, and when.
What is Material Requirements Planning (MRP)?