Management
Leadership
Human Resources
Communication
Operations
100

Jackie is a manager who spends most of her time in day-to-day decisions assigning non-managerial employees to specific jobs. Jackie is considered a ________ manager.

What is supervisory

100

Tate, president of Progressive Graphics, is highly respected for his ability to analyze and interpret trends in the rapidly changing graphics industry. Tate has effective ________ skills.

What is conceptual
100

This organization investigates claims of discrimination

What is the EEOC - Equal Employment Opportunity Commission.

100

________ planning involves implementing activities specified by strategic plans.

Tactical Planning

100

A written explanation of an organization’s business intentions and aims is called a(n) ________.

What is a mission statement

200

Generally, which type of manager establishes the company’s vision?

What is top management

200

This type of leader makes their own decisions, often without consulting others

What is autocratic leaders

200

These three benefits are required by law

What is medicare, unemployment insurance, and social security.

200

Angie’s marketing team disagrees on the way to advertise a product based on their past experiences. However, all members are attempting to reconcile their differences to produce an effective marketing strategy. Angie’s team is experiencing ________ conflict.

What is cognitive conflict

200

An organization’s system of principles, beliefs, and values is called ________.

What is corporate culture.

300

Decisions involving simple, common, frequently occurring problems for which solutions have already been determined are ________ decisions.

What is a programmed decision

300

This leadership style would allow sales personnel to participate in setting sales quotas?

What is democratic

300

_________ is concerned with an individual’s perception of fair and equitable treatment.

What is the Equity Theory

300

Countries like the United States which tend to rely on explicit written and verbal messages are considered ________ cultures

What is low-context

300

Organizational structures that are based on the goods and services a company offers are usually departmentalized by ________.

What is product

400

Yusted's company management teamuses a computer to control its production process. The computer transmits signals to machines for performing the appropriate steps in the correct order. This is an example of ___________

What is computer-aided manufacturing.

400

The production facility for a space shuttle that would carry leaders to space would probably be organized according to a ________ layout.

What is a fixed-position layout

400

Malcolm, manager of a purchasing department, keeps a close watch on his employees to make sure they don’t extend their work breaks beyond the 15-minute time allotment. Malcolm would be described as a ________ manager.

What is Theory X

400

Deni uses lots of gestures and facial expressions when communicating. These are examples of _____________ communication.

What is nonverbal communication

400

A production system that reduces a raw material to its component parts in order to extract one or more marketable products is a(n) ________ production system.

What is analytic production

500

The critical path in a PERT chart that managers use to plan projects represents the ________.

What is a sequence of operations that requires the longest time for completion

500

When a company and it's leaders look to an established, superlative product as a guide for its new product, it is ________.

What is benchmarking

500

Javier works for a home electronics store and is a member of a team created to increase communication among various departments. Javier has networked with new people and now has strong contacts for each department when he needs them. Javier is a member of a ________ team.

What is a cross-functional team.

500

In the United States, most business conversations occur within which zone?

What is a social zone

500

Which production system is Smith-Kline Beecham using when it combines calcium carbonate, simethicone, corn syrup, and other ingredients to make Tums Plus?

What is synthetic

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