Leadership
Management
CSR
Financial Documents
Organisational Structures
100

What is autocratic?

This leadership style involves the leader making all decisions without consulting employees.

100

What is planning?

The process of setting goals and deciding how to achieve them.

100

What is Corporate Social Responsibility?

CSR stands for this.

100

What is a Statement of Financial Position (Balance Sheet)?

This document shows a business’s assets, liabilities, and equity.

100

What is a tall structure?

This structure has many levels of management and a clear chain of command.

200

What is democratic?

A leader who involves team members in decision-making is showing this style.

200

What is leading?

The management role focused on inspiring and motivating staff.

200

What is reducing waste or using renewable energy?

One way a business can show CSR toward the environment.

200

What is an Income Statement?

This document shows income, expenses, and profit over a period.

200

What is a flat structure?

This structure has few management layers and faster communication.

300

What is laissez-faire?

This leadership style gives employees full freedom to make decisions and set their own goals.

300

What is controlling?

The management function that ensures tasks are completed and standards are met.

300

What does donating to local causes or volunteering show and how does it help the busienss?

One way a business can show CSR toward the community supporting the businesses brand reputation and meeting their mission and vision statements and objectives.

300

What is a Cash Flow Statement?

A report showing cash inflows and outflows.

300

What is a matrix structure?

A structure that combines departments and projects together.

400

What is paternalistic?

A leader who acts like a parent figure, providing guidance and care, is using this style.

400

Name the four key management functions.

What are planning, organising, leading, and controlling?

400

How CSR can improve a business’s reputation and market share.

By building customer trust and loyalty.

400

What is variance analysis?

The process of comparing budgeted and actual results.

400

What is a shamrock structure?

A structure that includes core staff, contractors, and outsourced work.

500

Name one advantage and one disadvantage of the democratic leadership style.

Advantage: employees feel valued; Disadvantage: decisions take longer.

500

What is organising?

A manager delegates authority and arranges resources in this role.

500

Explain one benefit and one cost of CSR for a business.

Benefit: positive brand image; Cost: higher expenses.

500

What is a favourable variance?

If a business spends less than expected, this is called a ___ variance.

500

What is better structure for communication and faster decision-making?

One advantage of a flat structure.

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