chapter 14: approaches to staffing
what are home workers?
people who undertake their regular work from home
what is external recruitment?
appointing workers from outside the business
what is authority?
The right to command and make decisions
what does it mean to be motivated?
the desire to take action and acheive a goal
name one approach to staffing
staff as a cost or staff as an asset
what is induction training?
training given to new employees when they first start the job
Yes or no, are directors in the organizational hierarchy
yes it is
true or false> self actualization is apart of Mayos theory
false, it is apart of Maslows theory
what is multiskilling?
The process of increasing the skills of employees
give two methods of external recruitment
1.word of mouth
2.direct application
3.advertising
4.job centers
5.private employment agencies
6.headhunting
7.goverment funded training schemes
what is a tall structure?
a structure with a long chain of command and a narrow span of control
what is a bonus?
a payment in addition to the basic wage for reaching targets or in recognition for service
name two key points of zero hour contracts
1. workers are on call to work when the employer needs them
2.employers do not have to give them work
3.employees do not have to work when asked
true or false: on the job training is not easy to organize
false. it is easy to organize
what is a flat structure?
a structure with a short chain of command and a wide span of control
what are Herzbergs two factors from his theory?
1.motivator factors 2. hygiene or maintenance factor
name one advantage and one disadvantage of collective bargaining
agreements are transparent and legally enforceable (advantage)
a failure to agree can lead to serious consequences (disadvantage)
page 101 has more answers
true or false. carrying out interviews is the fifth stage in the recruitment process
true
define centralization
a type of business organization where major decisions are made at the center or core of the organization and the passed down the chain of commands
2. esteem needs
3.love and belonging
4.safety needs
5.physiological needs