Fraud & Risk Solutions
Client says they write checks and want protection.
What is Positive Pay or Check Protection (Joe Link)?
Business with $1–$3MM in revenue—who do you refer to?
Who is the Business Banking Virtual Relationship Manager (BBVRM)?
A client wants to automate recurring payments to vendors—what is the best solution?
What is ACH?
What is a type of Loan with fixed amount and repayment schedule.
What is a Term Loan?
Required tax ID for business accounts.
What is EIN/TIN (SS4)?
Business experiences fraud—who do you engage?
Who is Cash Management (Joe Link)?
You see “SQUARE” transactions—who do you involve?
Who is KMS (Troy Chesser)?
Client sends monthly domestic wires in-branch—best solution?
What are KBBO Wires?
Revolving credit option for ongoing needs.
What is a Line of Credit?
State registration document needed to open an account.
What is Secretary of State registration?
Service that matches issued vs cleared checks.
What is Positive Pay?
Daily Double********Who do you refer to If Square is also used for payroll?
Who is Paychex? (Kevin Darkwa)
Electronic payments system for payroll/vendors.
What is ACH?
Who do we reach out to for Larger/commercial lending support level.
What is BBVRM / BBRM?
Required for all account signers.
What is valid ID?
A KeyBank client receives an email appearing to be from a trusted vendor requesting updated payment instructions—this is what type of fraud?
What is Business Email Compromise (BEC)?
Business needs a loan over $100k.
Who is Mark Thomas, BBVRM?
Same-day or high-value transfer service.
What is a Wire Transfer?
A business wants flexible access to funds for short-term needs like inventory or payroll without reapplying each time—what solution do you recommend?
What is a Line of Credit?
All three required items to open a business account.
What are EIN/TIN, Secretary of State docs, and IDs?
Freebie - Law requiring monitoring/reporting suspicious activity.
What is BSA (Bank Secrecy Act)?
Team that supports payments, treasury, and fraud solutions.
Who is Cash Management?
Platform to manage payments, reporting, and cash flow.
What is KeyNavigator?
Who provides Larger/commercial lending support level.
What is BBVRM / Commercial Banking?
Key discovery question that drives solutions.
How do you accept payments?