Pronouns & verb "To be"
Personal Information
Professions
Office stationery
On the phone
100
I ___ an engineer
am
100
What's your name?
My name is ___
100
I cure patients
Doctor, nurse
100
Is small and usually are yellow pieces of paper
Post-it note pad
100
What is a phrase when you answer the phone?
 Hello / Good morning / Good afternoon ...  This is John Brown speaking  Could I speak to ......... please?  I'd like to speak to ..... .....
200
That pen is ____ .
Mine, yours, his, hers
200
What's your phone number?
My phone number is ___
200
I repair the water pipes and leaks
Plumber
200
It is used to make your pencil write better
Electric pencil sharpener
200
What is a phrase when you ask for information?
 Who's calling please?  Who's speaking?  Where are you calling from?
300
Who ___ he?
is
300
What's your last name?
My last name is ___
300
I visit clients and sale products
Sales representative
300
Is very pointy and it is used to hold sheets of paper
Thumb tack, push pin
300
What is a phrase when you ask to wait?
 Hold the line please.  Could you hold on please?  Just a moment please.
400
Who ___ they?
are
400
How old are you?
I am ___ years old
400
I attend the customers in the lobby
Receptionist, front desk
400
Is a yellow pages notebook
Legal pad
400
What is a phrase when you call in the name of another person?
 I'm calling on behalf of Mr. X ...
500
___ am Carlos and ___ is my secretary.
I , she
500
What's your date of birth?
My birthday is on # + Month
500
I am in control of the entire company
President, CEO
500
Is a container with ink and it is used with the rubber stamp
ink pad
500
What is a phrase when you give negative information?
 I'm afraid Mr. X is busy.  I'm afraid he's in a meeting at the moment.  I'm sorry. He's out of the office today. / He isn't in at the moment.  I'm sorry. There's nobody here by that name.  Sorry. I'm afraid you have the wrong number.
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