How do McDonald's and Nike get their brand names and slogans into your head?
repetition
100
Name a famous brand with a long history.
100
What's the purpose of the subject line?
capture the attention of the recipient
100
What is the management company that manages The Empress now?
Fairmont
Accor
100
Which of the teachers was born in Victoria?
Beth!
200
What is a word which means "power to affect persons or events"?
influence
200
When introducing the higher ranked person to the lower ranked person, who's name is said first?
higher ranked person
200
How do you address a business email to someone you've never met?
Title, first name and last name
OR
title and last name
WITH "Dear"
200
Who is The Empress owned by now?
a local family
a Burnaby family
200
What is the name of the famous museum in downtown Victoria?
The Royal BC Museum
300
When a marketing strategy includes a personal story, we call it a what?
anecdote
300
How do you respond to a difficult question?
Ask for the question again.
Complement the question.
Explain that you'll answer the person later.
Understand their opinion but disagree.
Say you don't understand the question.
300
What are two different closings for signing a business email to someone you've never met?
Best regards,
Best wishes,
All the best,
Sincerely,
300
Who was The Empress originally built by?
The Canadian Pacific Railway
300
What's the name of the famous flower garden place and how do you spell it?
Butchart
400
UVic's very vibrant Vikes are provincial victors this year!
What is this persuasive technique called?
alliteration
400
How do you introduce the next speaker in a group presentation?
indicate your part is over
say name of next person
say title
say what they'll be talking about
Then: "pass the baton".
400
What should you write in the opening paragraph of a business letter/ email?
the reason for writing
400
What is the Empress's motto?
Turning moments into memories
400
How long does it take to go from Victoria to Vancouver on the ferry?
1 hr 35 minutes
500
An extreme exaggeration is a persuasive device called...
hyperbole
500
What are the ABCDs of a presentation introduction?
Attention: get their attention
Benefits: why it's good they are here
Credibility: why you're qualified to talk about this
Direction: content and structure and little instructions
500
"Hey Beth, wanna met on Friday and grab a bite to eat?"
CHANGE THIS TO BUSINESS LANGUAGE.
Similar to...
Hi Beth,
Are you available on Friday to meet for lunch?
Best wishes,
Dee
500
What is The Empress's target market?
70% transient leisure
25 % group
5 % business
500
What are the names of two beaches in Victoria?
Gyro Park
Cadboro Bay Beach
Willows Beach
Dallas Beach