Communication Styles
What are the four main communication styles we discussed?
Direct, Indirect, Analytical, and Expressive
What are the three main characteristics of Direct communication style?
Straightforward, task-oriented, and efficient
Why is Indirect communication style often preferred in Indonesian business culture?
Indonesian business culture values hierarchy and relationship-building
What is the definition of "communication style"?
The way we interact with colleagues, clients, and stakeholders to share information effectively
Which Chandra Asri Pacific example represents Direct communication style? This is a belief or generalization about a group of people with a given set of characteristics.
We need to shut down Line 2 immediately. The pressure readings are above safety limits.
Which communication style do German technical partners usually prefer and why?
German technical partners typically prefer detailed, systematic, data-driven communication
What are the three key influences that shape our communication style?
Professional background, cultural context, and industry requirements
Name three situations where Direct style is most effective in petrochemical operations.
Emergency situations, safety protocols, and project deadlines
Why does the petrochemical industry often require Direct communication style for safety matters?
Safety-first approach requires clear, direct instructions to prevent accidents
What are the four steps for adapting communication styles
Recognize your style, Read the situation, Adapt your approach, Monitor the response
What are the key language points used in Direct communication style?
Imperatives like "Stop the process," time-specific phrases like "immediately," and clear statements
Give two examples of language changes when adapting from Direct to Indirect style.
Use "Perhaps we could consider" instead of "You must," and "What do you think about" instead of direct commands
Name the four key areas where communication styles matter most in the petrochemical industry.
Safety communications, technical discussions, client relations, and team coordination
What is the main challenge of using Direct communication style in business?
It may seem blunt or insensitive to relationship-oriented colleagues or international partners
Explain why Chandra Asri Pacific employees need to be flexible with communication styles when dealing with different stakeholders.
International partnerships require diplomatic communication, while emergency situations need direct communication