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B
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F
100

Reports travel ___ in an organization.

upward

100

Reports are ___ organized.

logically organized

100

Reports are ___ and not biased.

objective

100
  • Reports are generally prepared for a ___audience.

limited

100
  • The various types of reports include...
  • Formal
  • Short
  • Lateral
  • External
  • Periodic
100
  • What are common discriminatory hiring topics?
  • Nationality and religion
  • Age
  • Disabilities and health conditions
  • Marital status
  • Arrests and criminal convictions
200

Define Formal Report

  • A formal report is carefully structured; it is logically organized and objective, contains a lot of detail, and is written in a style that tends to eliminate such elements as personal pronouns.
200
  • Provide an example of lateral report. 
  • What would it’s purpose be and who would it go to?

Lateral refers to the directions in which reports travel.

 Lateral reports assist in coordination in the organization. 

A report traveling between units on the same organizational level such as between the production and the finance department are lateral reports.

200
  • What are the proper steps to problem solving
  • Recognize and define the problem
  • Select a method of solution
  • Collect and organize the data and document the source
  • Arrive at an answer
200
  • How are observational and experimental research different?
  • In observation research, the researcher observes and analyzes certain phenomena in order to establish new principles.
  •  Experimental research measures the effect of a variable added to one of two sample
200
  • What eliminates the need to question 100% of the population by having a researcher sample a small representative group?

sampling

200
  • Define Group charts
  • Compares more than one quantity at each point along the y-axis or x-axis
300
  • What assures that the gathered research, measures the intended variable, and has consistency or stability?

validity

reliability

300

define common language

common language consists of easy to understand terms for most people: percentage, ratios, and fractions

300
  • What are 3 sections of a formal report?

Preliminary parts

Report text

addenda

300
  • Where are Memos and emails directed to, when regarding an  organization?

inside the organization

300
  • Where are letter reports directed to when talking about an organization?

outside the organization

300

define Segmented charts

Shows how different facts

400

what is an analysis

  • What the reported information means or how it should be acted upon; conclusion and recommendations
400

define executive summary

  • The executive summary, also called the abstract, overview, or précis, summarizes the essential elements in the entire report. 
  • The executive summary presents the report in miniature.
  •  It should briefly introduce the report and preview its major divisions, summarize the major sections of the report, and summarize the report summary and any conclusions and recommendations. 
  • Concise sentences should be used, and little attention should be given to supporting details and background information.
400

what is the purpose of the proposal

  • The primary purpose of an external proposal is to win business; 
  • an internal proposal’s purpose is to justify or recommend purchases or actions in the company.
400

what are the 4 presentation methods

memorized

manuscript

impromptu

extemporaneous

400
  • What are the three vocal qualities you should focus on in a presentation?
  • Phonation
  • Articulation
  • pronunciation
400

Define pictograms

Using pictures or symbols to illustrate objects, concepts, or numerical relationships.

500
  • What is the order of the steps to planning a presentation?
  • Consider the applicable contextual forces
  • Determine the purpose and consider channel constraints and benefits
  • Envision the audience
  • Adapt the message to the audience’s needs and concerns
  • Organize the message
  • Prepare visual aids
  • Rehearse delivery
500
  • Define "oral briefing" and give an example of when you may be asked to give one.
  • Informal presentation given impromptu or in an informal setting
500
  • What questions should you ask to better understand your audience in a presentation?
  • Who is the audience and who requested the presentation?
  • Why is this topic important to the audience?
  • What environmental factors affect the presentation?
500
  • What are the three types of resumes?
  • Targeted
  • Chronological
  • Functional
500
  • What is a resume?
  • A vital communication tool that provides a basis for judgement about a persons capabilities on the job
500

Define Gantt charts

Tracking progress toward completing a series of events over time

600
  • What are three examples of traditional sources for finding career opportunities?
  • Newspaper, networks, career service centers, employer's offices, employment agencies, professional organizations
600
  • What is a beamer?
  • A quick résumé version designed in a format suitable for broadcasting on to smartphones
600
  • What should you do in order To spotlight an applicant's education and experience?
  • Chronological resume to spotlight education and experience
600
  • How can a cover letter or application message supplement your resume?
  • Gain readers attention
  • Evidence of qualifications
  • action
600
  • What are the standards part of a resume?
  • Identification
  • Job or career objective
  • Career summary
  • Qualifications
  • Personal information
  • references
600
  • With text, when should graphics be included?
  • Immediately after its introduction
700
  • How should a job acceptance letter be written?
  • Deductively
700
  • How should a job refusal letter be written?

inductively

700
  • What is the difference between a structured and unstructured interview?


A structured interview follows a predetermined agenda; an unstructured interview is when there is a freewheeling exchange

700
  • The most important duration of time during your interview is...
  • The first 60 seconds
700
  • What information should you know about a company prior to your interview?
  • Company name and location, status in the industry, latest stock market quote, recent news and development, scope/scale of the company, corporate offices, products and services.
700
  • Interpreting quantitative data requires elements to be...
  • Classified
  • Summarized
  • condensed
800
  • What are some common types of reports?
  • Formal
  • Short
  • Lateral
  • External
  • periodic
800
  • In a business presentation, what should your closing include?
  • The closing should be a memorable idea that supports and strengthens the purpose statement. 
800
  • In a business presentation, visuals increase retention from 14% to...

38%

800

what are the steps to the problem solving process?

problem statement

statement of purpose

hypothesis

procedure

800
Use the Problem Solving Process for the following statement:

Employee Tardiness

Problem statement: employee tardiness has increased during the last 3 months

Statement of Purpose: The purpose of this study is to determine the causes of employee tardiness and identify possible solutions.

Hypothesis: Employees are arriving late because of changes in traffic patterns caused by nearby road construction.

Procedure:

  • Review employee attendance records.
  • Survey affected employees.
  • Compare tardiness rates before and after construction began.
  • Analyze the results.
800

Use the Problem solving process for the following:

Declining restaurant sales

Problem Statement

Sales at the restaurant have decreased by 15% over the past six months.

Statement of Purpose

The purpose of this study is to determine why sales have declined and recommend ways to increase sales.

Hypothesis

Sales have declined because a competitor recently opened nearby.

Procedure

  • Review sales records.
  • Survey customers.
  • Research competitors in the area.
  • Compare sales before and after the competitor opened.


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