Potpourri
Cultural Diversity
Communication Proccess
Business Messages
Six Cs
100
Communication channels that tend to distort information
What are informal channels of communication?
100
The complex system of values, traits, morals, & customs shared by society.
What is culture?
100
Communication that flows from top to bottom in the organization.
What is downward communication?
100
The form of writing in which the writer uses words to convince the reader that the writer's opinion is correct.
What is persuasive writing?
100
Developing the "you" attitude, using positive words and selecting gender-free terms is an example of what type of .....
What is Courtesy?
200
The art of imparting or exchanging information
What is communication?
200
Being able to communicate and interact competently with people from other cultures.
What is cultural competency?
200
Communication that takes place between departments or people on the same level in an organizational structure.
What is lateral or horizontal communication?
200
Messages that are difficult to write because the audience is being told what they don't want to hear.
What is negative writing?
200
conveying a message with the precise terms to establish contact with the reader....
What is concreteness?
300
The two major roles in communication
What are sender and receiver?
300

 The principle of regarding the beliefs, values, and practices of a culture from the viewpoint of that culture itself.

What is cultural relativity?
300

Four directions of formal communication

























What are: Downward, Upward; Lateral/Horizontal; and Diagonal/Crosswise
300
The ability to convey messages, even negative ones, in a manner they will be accepted
What is positive communication?
300
Placing words in orderly sequence, selecting appropriate words, positioning phrases correctly and writing easy to understand messages...
What is Clarity?
400
The method for using rationality and reason to persuade an audience when writing or communicating....
What is logos or logic?
400

 Discipline that studies communication across different cultures and social groups, or how culture affects communication.

What is intercultural communication?
400
Five steps in the communication process
What are 

Idea

Encode messages

Select channel & Transmit

Receiver gets message/decodes

Feedback to sender

400
Writing that involves prewriting, writing, and revising.... 
What is the 3 x 3 writing process?
400
Saying what needs to be said in as few words as possible....
What is conciseness?
500

AIDA?

What is Attention, Interest, Desire, and Action?
500

The adoption or the use of the elements of one culture by members of another culture.

What is cultural appropriation?
500
Communication in which one person tells something to some of its trusted people, and they tell them to their friends and the communication continues...
What is cluster chain?
500
The three parts of persuasive writing....
What are Ethos, logos, and pathos?
500
The details of the message must answer who, what, when, where, why, and how.....
What is completeness?
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