Do's
Don'ts fill the blank
Reading and writing techniques
Business Letters
Memos
100
Use ________ verbal ________
What is positive and feedback
100
Think only of your _______
What is opinion
100
_______ -read only the parts of a written work that outline or summarize its content.
What is preview
100
A ______ method used to communicate with people outside the office such as.
What is formal
100
_____ in the body of an email message
What is Keyed
200
________ eye contact
What is maintain
200
interrupt the person ________
What is speaking
200
_________-Use Spell Checker to check for spelling and grammar errors. Have someone check your work with you for any errors.
What is proofread
200
__________ -people who buy products from and/or use the services the business provides.
What is Customers
200
____ as an attachment to an email message
What is Sent
300
Practice positive ____ ________
What is body language
300
____ to ask questions
What is Fail
300
________-When you read through a book or document quickly, pick out main ideas and key points.
What is skimming
300
Business letters are usually printed on company __________ or stationery.
What is Letterhead
300
BM, LM, RM- _ ____
What is 1 inch
400
use positive non-verbal ___________
What is techniques
400
_____ the speaker
What is Judge
400
________ -write an outline of what you have to say.
What is Organize
400
A formal method used to communicate with people outside the office such as:
What is Customers and Suppliers
400
In the office today, printed memos are seldom (not often rarely) _____.
What is used
500
_______ directly on what is said
What is Comment
500
______ you understand
What is assume
500
____-make changes to your work until your message is clear.
What is Edit
500
_________-people and other businesses that supply the goods for another business.
What is Suppliers
500
______ Memorandum
What is Sample
M
e
n
u