E.I.
According to the Colors Personality Test, if your primary strength is knowledge or being analytical, your personality color is ____________, and you are most likely to clash with people who have _________ as their personality color.
Green; Blue
We experience _______________ barriers to listening when we tune out speakers whose ideas do not align with our own preconceived notions.
psychological
The three steps to get your presentation off to a great start in the introduction are:
_______________
_______________
_______________
Capture listeners attention
Preview your main points - WIIFM - what's in it for the audience
Introduce yourself & establish credibility
Over the past decade, the biggest shift in resumes has been a move away from including an ___________ at the top of the resume to developing a _______________ which presents an overview of your most notable attributes, achievements, and skills.
Career objective
Profile statement or summary of qualifications
A __________ interview is one where a company interviews several candidates for the same position at the same time. They use this technique to evaluate ____________ skills and ____________ styles.
Group
Leadership
Communication
_______________ and ______________ make up the social competence part of Emotional Intelligence.
Social Awareness
Relationship Management
_____________ is a barrier to effective listening that occurs when we do not listen carefully and are simply waiting for a pause in the conversation so that we can speak.
Grandstanding.
The two most powerful tools to make sure your audience understands and remembers your talk are:
_________________
_________________
Good organization
Intentional repetition
On your resume, your work experience should be listed in __________ ___________ order meaning that _________ jobs should be at the top and _________ jobs should be at the bottom.
Reverse chronological order
Newer or recent
Older
What are the three primary purposes of an interview for you as the job candidate:
Convince the employer of your potential
Elaborate on the information in your application materials
Learn more about the company and the position
Emotional Literacy (emotion-related vocabulary)
Mindfulness
Data
In relation to intercultural communication, ________ is the most important cultural dimension. In____-_______ societies, communicators rely exclusively on the written or spoken word; whereas in ______ - _________ societies, communicators pay more attention to the setting in which the conversation takes place and non-verbal cues.
Context
Low- Context
High-Context
_____________, ______________, and _______________ ____________ are all types of verbal signposts or ways to help listeners follow the main points in an oral presentation.
Previewing (Let's now look at three ways to....)
Summarizing (Let's review the most significant findings.....)
Switching directions (So far we have discussed.....now, let's move on to.....)
The work experience section of your resume, should focus on _____________ ________ and _____________ rather than simply listing duties and responsibilities.
Transferrable skills
Accomplishments
"How would you respond if your fellow team members strongly resisted a proposal that you made in a team meeting?" is an example of a _____________ interview question.
situational
The Meta-Moment is a tool used for ______ - _____________ and the four steps to the Meta-Moment are:
____________
____________
____________
____________
Self-Management
Sense the Shift
Stop and Pause
See Your Best Self
Strategize and Act
In relation to intercultural communication, America is an example of a society that views time as ______________ meaning that time is considered a precious commodity. Japan, on the other hand, views time as ______________ or as an unlimited resource.
Monochronic
Polychronic
Name five ways to capture the audience's attention in a presentation.
_____________
_____________
_____________
_____________
_____________
Startling statistics
Questions
Stories
Make a promise
Current Events
An important first step in the job search process is to conduct a _____ - ________. This involves considering your strengths and interests and your career goals. A related exercise to to develop a ________ _______ for yourself that helps to set you apart from other job candidates.
Self-analysis
Personal brand.
The acronym STAR stands for _____, _____, _____, and ______. It provides a framework to share your __________ ________ as a way to answer _____________ interview questions.
Task
Action
Result
Success Stories
Behavioral
RULER is a tool used to develop emotional intelligence. It is an acronym and the letters stand for:
_________
_________
_________
_________
_________
Recognize
Understand
Label
Express
Regulate
___________ is an element of culture that measures how people in different societies relate to others and how they cope with inequality. In ______________ societies, employees more willingly embrace hierarchy and are deferential to their bosses. In ____________ societies, employees are more likely to see themselves as equals with their bosses.
Power distance
High power distance
Low power distance
Name five techniques to conquer stage fright.
Know your topic and come prepared
Breathe deeply
Use Positive-Self Talk
Reframe Your Fear/Anxiety to Excitement
Take your time, ignore stumbles and keep going
True or false. References should always be included on your resume.
False.
Takes up valuable space and rarely secures an interview.
Name Robert Cialdini's six principles of persuasion.
Reciprocity
Consistency
Consensus
Liking
Scarcity
Authority