Attire
What should people wear to business meetings?
Smart, dark-colored suits
What is customary for all business encounters?
A handshake
How do Spain's meetings compare to other countries?
They are more relaxed
What kind of body language is expected in a one-on-one conversation?
Stand close and make direct eye contact
Women do NOT have to wear what in business settings?
Jackets
How do men greet each other?
A two-handed handshake
What is done before business negotiations start?
Small talk and building relationships
Why is the use of small talk important?
They rely heavily on personal relationships
What do Spaniards strive to avoid in their business attire?
Showy, immodest clothes and accessories
How do women greet each other?
They kiss each other on both cheeks
How should you schedule a meeting?
Make appointments in advance and confirm before your arrival
What qualities are important to Spaniards?
Being humble and outgoing