Vocab
Any factor that interferes with a message (also called barriers or interference).
What is noise?
This is what BBC stands for
What is blind carbon copy?
The set of shared values, beliefs, norms, customs, rules, and codes that affect a relatively large group.
What is culture?
_____________ are the behaviors and tactics people use to interact with others effectively.
What are interpersonal skills?
This generation comes after (time-wise) Generation X.
Who are Millennials?
The method or medium used to deliver a message (e.g., face-to-face communication, blog, text message).
What is a channel?
If you were going on vacation you would set this feature up.
What is an automatic reply?
A measure (high or low) of how comfortable a culture is with differences in distribution of authority
What is power distance?
Examples of ________________ include attributes such as planfulness, self-discipline, delay of gratification, the ability to deal with and overcome distractions, and the ability to adjust one's strategy or approach as needed.
What are intrapersonal skills?
What is listening?
A figure that displays hierarchical reporting relationships in an organization.
What is an organizational chart?
This is the amount of time you should wait before sending a follow up email.
What is 24 - 48 hours?
A culture in which gender roles are not highly differentiated and members value feelings, cooperation, and harmonic relationships.
What is feminine culture?
An employment interview in which the candidate is asked to give concrete examples of past behaviors that show how he or she behaved in certain situations.
What is a behavioral interview?
What is verbal, non-verbal, and written.
ROI, KPI and Gross are examples of business ________.
What is jargon?
These are the five parts of an email.
What is recipient, subject, header/greeting, body and signature?
A culture whose members tend to put their own interests and personal preferences ahead of social or group concerns.
What is individualistic culture?
Name four categories they often ask during interviews.
What is Educational background, Work experience, Career goals, Personal traits, Knowledge of the organization?
Your listening and understanding suffer because you have seen the speaker’s credentials and decided he isn’t worth your while, so you tune him out is an example of this.
What is egocentrism?
Any type of communication where one person provides information, and then there is a time lag before the recipients take in the information and offer their responses.
What is asynchronous communication?
What is your name, title (and department), contact information (phone number, address, social media)?
A cultural orientation that values time, efficiency, promptness, and chronological order over personal relationships.
What is monochronic time orientation?
These are five tips for interviewing.
What is research your company/interviewer, be on time, dress professionally, have responses prepared, clean up your online presence, and send a thank-you note afterward?
Name the four types of listening.
What are analytical, critical, relational, and task-oriented?