Workplace Communications
Verbal, nonverbal, visual, written are examples of:
What are main types of interpersonal communications?
Gets the room involved and excited about what you have to say.
What is an introduction?
Helps the audience understand why they are attending.
What is purpose?
One page document that takes an employer on a journey of your greatest career and life achievements.
What is a cover letter?
Guides the reader through completing steps of a task.
What is instructional?
Personal Attributes that enable someone to interact effectively and harmoniously with others.
What is a Soft skill?
Call to action, quotation, humor are examples of:
Conclusions.
Objectives are measurable.
What is payoff?
A way to formally express your disappointment in a company.
What is a complaint letter?
Sales emails, sponsored social media posts, and press releases are examples of:
What is persuasive writing?
An example of a soft skill.
What is time management?
What is creativity?
Clear and concise statement, establishing the main topic of the presentation.
Thesis.
A document or description that describes the 5 P's of the meeting.
What is an agenda?
A document notifying your employer that you will be leaving your job.
What is a letter of resignation?
Meeting Agendas are an example of:
Informational Writing
A weakness in written communication.
What is hard to convey emotion?
This part of a presentation contains Evidence and support for the claims you have given.
Body
What re the 5 P's of meeting management?
Preparation, purpose, participants, process, payoffs.
A document that acts as a legal record of a transaction between buyer and seller.
What is a purchase order?
Day to day communication in the workplace.
What is transactional communication?
Information, ideas, and feelings being exchanged verbally and nonverbally between 2 or more people.
What is interpersonal communication?
List the structure of a presentation.
Intro, overview, body, summary, conclusion/q&a.
What is the 40-20-40 rule?
40% is spent on meeting preparation. 20% of the time is spent in the actual meeting. Remaining 40% is spent on post meeting action.
What are the 9 steps to writing a business letter?
Senders address, date, recipient's address, salutation, body, closing, signature, attatchments
Conveys and agreement or news.
What is transactional writing?