Nonverbal Cues
This type of eye contact is essential for demonstrating confidence and engagement in a conversation.
What is direct eye contact?
A University's Citation Platform-Online
What is purdue.owl?
In professional emails, this section at the end typically includes your name and contact details.
What is an email signature?
Best way to say, NO.
What is Thank you, But___________?
In a team meeting, if you agree with a colleague's proposal, you might say, 'I________ with your suggestion.'
What is Concur?
Crossing your arms while speaking can often send this unintended message.
What is defensiveness or resistance?
In APA format, the reference list should be arranged in this order.
What is alphabetical order by the author’s last name?
Before sending an important business email, professionals should do this to check for clarity, grammar, and professionalism.
What is Proofread?
Let people know you only have one nerve left.
What is I'd appreciate it if we revisited this topic/ conversation later?
Bright signage and digital displays help _______ key information to customers in retail stores.
Nodding your head while listening to someone speak usually signals this type of response.
What is paying attention or active listening?
In APA format, the publication year is placed in these types of brackets within an in-text citation.
What are parentheses ( )?
In business emails, this brief and specific line determines whether the recipient will open the message.
What is the subject line?
What is this is approaching an uncomfortable boundary for me?
What is Incessant?
Incessantly checking this device during a conversation can signal disinterest or disrespect, even if unintentional.
What is a Cell Phone?
In APA format, the title of a book in the reference list should be formatted this way
What is in Italics?
During a presentation, a speaker can use this technique—such as varying tone and pausing—to keep an audience engaged.
What is Tone or Vocal Delivery?
7 Words for Subject Line for a Missed Work Shift
EMPLOYEE REQUESTS OFF (DAY) FROM WORK -ILLNESS
The difference in sales numbers from last quarter to this one was ________________ and had little impact on overall profits.
What is Minuscule?
In a business setting, speaking in a monotone manner can make you seem uninterested, while varying this aspect of speech can convey enthusiasm and authority.
What is tone of voice?
In MLA format, when citing a website, this element should be formatted as a hyperlink if accessed online.
What is the URL? or What is a Link?
This method of business communication, often used in remote work, combines written and verbal elements and can include video conferencing.
What is Virtual Communication?
Excuse Me, I'm Speaking!
What is If you don’t mind, I’d like to finish my thought.?
The keynote speaker captivated the audience not only with her expertise but also with her ______________ presence and elegant demeanor, very mindful.
What is Pulchritudinous?