Communicating 1
Physical act of receiving sound
What is hearing
All parts aligned at the left margin
Paragraphs separated by one or two line spaces
Most common format
what is block style
"I will not continue with the presentation if Yinka is part of the group, no way no how!"
what is being aggressive
Protecting original creative works from being copied, distributed or modified without the creator's permission
what is Copyright
Loud office due to co workers socializing
What is a Physical barrier
" I noticed a mistake on the report, do you have time to meet tomorrow to review and brainstorm how to fix it?!"
what is being assertive
Workers are working overtime due to high product demand. Increase in workplace injuries, sick calls, and quality of production declining.
Resolving a conflict regarding two workers that do not like each other on a personal level
what is the resolving concerns model
return address, date, signature block moved to center
paragraphs are indented
What is indented style
Office workers asked to attend a late meeting after working a 12 hour shift
what is a motivational barrier
Incident report, Inspection report, safety report,
what is a formal report
Using another person's work or ideas without proper credit
what is plagiarism
Receiving + Processing + Responding
what is Listening
Protective sensitive information
Your boss is yelling at everyone for failing the safety audit, and you only just started there a day ago
what is an Emotional barrier
Do not leave your workstation unattended VS as a reminder to please lock your workstation when you leave
what is a negative VS Affirmative statement
Final quality check before sending
what is proofreading
Fix this sentence " Hey you, it's me, call me back you, we need to talk about that thing!"
" Hi John, It's Melissa calling. I was wondering if you could give me a call back any day after 3:00pm so we can discuss the food list for the party on the 25th. I can be reached at 905-123-4565. Thank you!"
" I am sorry, no you are right. I am wrong, you can do whatever you like, I wouldn't want to upset you or the team."
what is being non-assertive
you receive an email
" Hi Sandy, You need to fix the ABC machine so that the NDHGFG company's can UHFYG"
What is a language barrier
Return address, date and signature block = centered
all other parts left margin aligned
modified block style
" You can do the presentation, but don't come to me when you don't understand how to explain something. You don't even understand the topics"
what is being passive - aggressive
Include APA + MLA stlyes
what are types of citation styles
Facing two or more conflicting principle where following one may compromise another
what is an ethical dilemma
Lack of eye contact, slouching and hands touching face
What is a non verbal barrier