the transmission of information and meaning from one individual or group to another
What is Communication?
100
Prewriting, Writing & Revising
What are the phases of the writing process?
100
Pronunciation, Voice Quality, Pitch, Volume and Rate, Emphasis
What is using your voice as a communication tool?
100
State your name.
State your affiliation.
Give a brief explanation of why you are calling
What is a three point introduction?
100
It’s a place where gather job-search information, such as resume writing or critiquing, interviewing and salary tips.
What is a Job Board?
200
the belief in the superiority of ones own culture
What is Ethnocentrism?
200
creates goodwill and gives more options to the receivers; messages are uplifting and pleasant to read
What is Positive Language
200
Use correct names and titles, choose appropriate workplace topics, avoid negative remarks.
What is promoting a positive workplace?
200
Plan a mini agenda, use a three-point contact, be cheerful and accurate.
What is making an effective telephone call?
200
you can find current/open positions and company information within an organization by going directly to the company website.
What is a employment web site?
300
an oversimplified behavioral pattern applied to entire groups
What is Stereotypes?
300
we spend at least 50% or more on this process of the writing phase
What is Revising
300
Mentally outline your conversation.
Use face-to-face communication.
Focus on improvement (offer to help).
What is Offering Constructive Criticism on the Job?
300
Identify yourself immediately.
Be responsive and helpful.
Take messages carefully.
Explain when transferring calls.
What is Receiving telephone calls effectively?
300
if you are seeking a specialized job; You will find web sites created for individuals seeking positions in specialized fields such as, heath care, engineering, accounting, office administration.
What is a Niche Web site?
400
practicing empathy, being nonjudgmental and being patient
What is Tolerance?
400
face-to-face conversation or telephone call or voice mail messages or fax or email
What is selecting the appropriate business channel?
400
Listen without interrupting, Determine the speaker’s intent, Acknowledge what you are hearing, Paraphrase what was said.
What is Responding Professionally to Workplace Criticism?
400
Start the meeting on time.
Begin with an introduction that establishes the goal and length of the meeting.
Provide the background of the problem(s), suggest possible solutions.
Present a tentative agenda.
What is Conducting a Successful Meeting?
400
Chronological & Functional Resumes
What are 2 most popular resume formats?
500
fixed expression with nonliteral meaning
What is an Idiom?
500
Purposeful, economical, reader oriented
What is Business Writing?
500
Listen carefully. Understand the problem.
Understand the other point of view.
Show a concern for the relationship.
Look for common ground.
Invent new problem-solving options.
Reach an agreement based on what’s fair.
What is the six-step procedure for dealing with conflict?
500
Ask yourself whether a meeting is really necessary.
Invite only key individuals.
Prepare an agenda
What is Planning an effective meeting?
500
Classified Ads, walk-in, word-of-mouth, contact companies directly, network of friends.