The storing and accessing of data along with software applications in remote networks
What is the cloud
A website or social media platform with journal entries usually written by one person with comments added by others.
What is a Blog
Which demographic within the American population contains the most avid social media users?
What is Millennials
Although e-mail has largely replaced memos, you may still need to use the memo format if _______.
What is a permanent record is needed
Podcasts and wikis are part of the new user-centered virtual environment called _______.
What is Web 2.0
False news stories, doctored narratives, and propaganda spread on social media to confuse and incite the public.
What is Disinformation
Asking the public or employees to share their feedback in order to solve business problems.
What is crowdsourcing
One of the key advantages for businesses of using social media is that social media _______.
What is allows for the exchange of ideas
Sam wants to ensure that the tone of his informational e-mail matches his intent. He should _______.
What is read the message aloud to himself
Which type of podcast would a federal credit union likely support through buying podcast ads?
What is A podcast offering advice on how to manage one’s money
Enables two or more individual to use the Internet or an intranet to chat in real time by exchanging brief text-based messages.
What is Instant messaging (IM):
A form of bullying committed with digital devices aimed at scaring, angering, or shaming victims.
What is cyberbullying
Why are many companies investing in internal social networking platforms?
What is They hope that it will lead to greater employee engagement and productivity.
When preparing to send an e-mail with an attachment, you should _______.
What is specify the date, sender's name, receiver's name, and subject line on the attachment
Businesses have embraced podcasts for audio and video messages because podcasts _______.
What is do not require a live presence, yet offer a friendly human face
Secure access to an organization’s information from any location in the world that provides an Internet connection.
What is Virtual private network (VPN):
Accidental untruth, as opposed to intentional untruth or deception described as disinformation.
What is misinformation
What are the advantages of using enterprise social media networks versus e-mail?
What is Enterprise social media networks are searchable, and users can access and send information more efficiently.
Because Maya knows that the most important part of an e-mail message is the subject line, she should _______.
What is adjust the subject line if the topic changes after repeated replies
The four main players of podcasts are corporations, entrepreneurs, news/media organizations, and _______.
What is organizations devoted to promoting education
A new system offering advanced features such as multi-media enhanced texting.
What is Rich communication services (RCS):
Voicing opinions that are backed by solid reasons and factual evidence.
What is think critically
What are the risks for businesses using enterprise social media networks?
What is Lost productivity, damage to their reputation, and legal issues
The use of all caps for phrasing in an e-mail message is often read as _______.
What is shouting
TED Talks are a popular example of podcasts. TED refers to _______.
What is Technology, Education, and Design