3 Step Writing
Writing Process (Level 2)
Definitions
Miscellaneous
Completing Process
100
The Process to ensure a business message is both effective and efficient is known as 
Three Step writing process
100
What you hope to accomplish with your business message is known as a ________ Purpose 
What is a Specific Purpose
100
The definition of Media includes all of the following except: Electronic, Creative, Written, Oral, Visual
What is Creative
100
All of the following are considered sensitive to Audience Needs except:

Opportunity to use euphemisms, emphasizing the positive, Use of the "I" attitude, Standards of etiquette, use of bias-free language

What is use of the "I" attitude
100
When Editing a complex piece of business writing you should do what?
Set it aside for a few days
200
In composing a business message, you need to determine the audience needs and gather information to meet those needs, you are following what step in the writing process
The Planning Step
200
When you analyze an audience and alter or adjust the approach of your delivery this illustrates or is based on what steps or activity
The audience size and geographic distribution
200
A term or phrase that is so common that it has lost some of its power to communicate is known as a ___
What is a Cliche
200
A Readability Index includes all of the following except: Sentence length, Paragraph length, Word length, Number of syllables, Readability
What is Readability
200
The "Completing" Process includes all of the  following except:

Proofreading, Distributing, Revising, Producing, Sharing for feedback

Sharing for feedback
300
You are revising a business message, what step is involved in the writing process? 
The Completing Step
300
The Audience may be skeptical about the message you will be delivering which approach should you take? Direct, Media, Indirect, Writing, Journalistic
What is Indirect Approach
300

Stating someone is too immature, or to frail to perform his or her duties could be an example of ____ Bias

What is Age Bias
300
All of the following are important in choosing how to Distribute your business message, except:

Security & Privacy, Time, Cost, Convenience, Color of Font

What is color of the Font
300

In editing for someone else you should ask all of the following questions except:

Design support the message, what is the purpose, can the writing be improved, does it demonstrate the "Me" attitude, is it concise?

Demonstrate the "Me" Attitude
400
You are selecting the best medium for a message, what step in the writing process is involved?
The Planning Process
400
The following are all general guidelines for writing business messages except: 

Avoid preaching & bragging, careful with intimacy, careful with humor, avoid stale and pompous language, use texting phrases

What is Use Texting Phrases
400
A series of words, names or other items is known as 
What is a List
400
Sue sent an email message without first converting the attached file to PDF format. What Distribution factor did she fail to consider?
What is Security & Privacy
400
All of the following are Production errors when creating a document, except:

Missing a Font, Grammatical error, Incorrect Margin, Misplaced image, Typographical error.

What is Missing a Font
500
You are composing a business message what step is involved?
The Writing Step
500
All of the following suggest the use of biased language except:

Shing-Tung excels in math, Disabled workers have barriers on the job, Mary Jones has just joined our trust dept. A typical executive spends 4 hours of his day in meetings.

Mary Jones has just joined our trust dept.

500
"You sent the product to the wrong address!" is an example of Passive or Active Voice
What is Active Voice
500
Style involves ______  ___ _____and Tone involves ______ ____ _____ _______

What is Choice of Words and Impression your message makes

500
A spell checker highlights _________ and a Grammar checker highlights __________ and both offer corrective suggestions
Repeated words, Stylistic errors
M
e
n
u