Establishing Credibility
This concept refers to your reputation for being trustworthy in professional and business settings.
What is credibility?
This communication process involves interpreting messages from others and turning them into meaning.
What is decoding?
After the Forming and Storming stages, this is the third stage of high-performance team development.
What is Norming?
These are overgeneralized beliefs about a group of people.
What are stereotypes?
One characteristic of high cultural intelligence is having this mindset toward other cultures.
What is curiosity and interest in other cultures/ Respect, recognize, and appreciate cultural differences/ Avoid inappropriate stereotypes/ show empathy..etc?
These three factors determine whether a person is considered credible in professional situations.
What do competence, caring, and character determine?
All outgoing messages are encoded and all incoming messages are decoded through this personal lens shaped by one’s past and background.
What is a filter of lifetime experiences?
High-performing teams use this document to ensure they develop and uphold shared values, norms, and goals.
What is a team charter?
This practice can reduce authenticity and morale, make people feel devalued, and increase burnout.
What is code switching?
When conducting business across cultures with limited English, this type of language should be avoided because it can be confusing.
What is slang and jargon?
This business value focuses on building positive relationships, cultivating a sense of community, understanding others’ interests, and showing generosity.
What is caring?
This term describes a situation in which emotions take control of our behavior.
What is emotional hijacking?
This day of the week is considered the least productive for conducting meetings.
What is Friday?
These types of identities emerge from how we think about issues, solve problems, and set our goals.
What are identities of aspiration?
Research shows that having this principle at organizations in terms of national culture, ethnicity, age, and gender can lead to better decision-making.
What is diversity/ mix of cultural groups?
This aspect of credibility refers to having the knowledge and skills needed to accomplish business tasks.
What is competence?
This ability has recently been shown to be the single best predictor of workplace performance.
What is emotional intelligence (EQ)?
Doing this (days ahead) before a meeting allows participants to form expectations and come prepared.
What is preparing an agenda?
By doing this with social activities, organizations ensure that all employees—including parents with young children—can participate at least occasionally.
What is diversifying the types of social activities?
Encouraging self-initiative and responsibility are values associated with this cultural orientation.
What is individualism?
This test can be applied to evaluate the effectiveness and quality of your communications.
What is the FAIR test?
This type of thought is demonstrated when a person ignores their own feelings and focuses only on what they perceive.
What is low self-awareness?
These are the key components typically included in this post-meeting document: date and time, attendees, decisions, discussion points, action items with deadlines..etc
What is a meeting follow-up or minutes?
Alongside norms of politeness, this is one of the two important aspects to consider in communication across generations.
What is technology use?
In these types of organizations, leaders expect employees to follow policies closely, and challenging leaders openly is discouraged.
What are hierarchical organizations?