During adult CPR, how many chest compressions and rescue breaths should be given?
30 chest compressions followed by 2 rescue breaths
A member suddenly collapses and becomes unresponsive. Should you call their emergency contact first or 911?
Call 911 immediately and request an ambulance
Where should employees go after evacuating the building?
Their designated evacuation meeting place or assembly point.
What are some of the safest locations inside a MACU building during a tornado?
Interior windowless locations, such as stairwells or restrooms.
What should you do first if you receive a suspicious letter or package?
Do not open or tamper with it. Isolate it and secure the immediate area.
True or False: A car can provide some protection during a lightning storm because of its metal exterior.
True. A hard-topped metal vehicle can help direct the electrical current around the occupants.
An injured employee is lying on the floor. Someone suggests moving them to a chair so they're more comfortable. Should you?
No. Do not move the victim unless their current location is unsafe.
Your entire team makes it outside safely. Can everyone leave the evacuation meeting place and head home?
No. Stay at the designated evacuation meeting place so management can account for everyone, and wait for further instructions.
The announcement changes from a tornado watch to a tornado warning. What changes for employees?
Employees should stop their normal routine and seek shelter immediately in a safe location.
During a power outage, what should happen if the branch's cameras are not working?
Close the branch until a Member Service VP or Security has been contacted.
Which is hotter: the surface of the sun or a bolt of lightning?
A bolt of lightning.
You've called 911 for a medical emergency. What four key pieces of information should you be ready to give the dispatcher?
Number and location of the victim(s)
Nature of the injury or illness
Any hazards involved
The nearest entrance or emergency access point
Who should you check in with when you arrive at your evacuation site?
Your manager.
What actions should you do during an earthquake?
Drop Cover & Hold
During a flood, why should you avoid walking across a floor covered with water?
You should not walk across it until the power is shut off because of the danger of electrocution.
What's the first thing you should consider before helping someone in an emergency?
Whether the scene is safe
A bomb threat comes in by phone. Instead of immediately hanging up, what information should you attempt to gather?
Keep the caller on the line as long as possible and listen for details such as the caller's voice, speech characteristics, accents, and background noises. Record as much information as possible on the Bomb Threat Report Form.
What is the primary evacuation meeting location for the Rexburg 2nd E branch?
The Freddys parking lot
An earthquake starts while you're helping a member at your desk. Do you immediately try to evacuate the branch?
No. During the shaking, Drop, Cover, and Hold and help members get to a safe location away from windows and falling objects. Once the shaking stops, evacuate to the designated meeting place.
A branch power outage lasts longer than 24 hours. What may need to happen?
It may require a disaster declaration and activation of the Business Continuity Plan.
A person collapses, isn't responding, and isn't breathing normally. Which piece of emergency equipment could analyze their heart rhythm and determine whether a shock is appropriate?
An AED
A written bomb threat is discovered. Why shouldn't the team pass the note around so everyone can read it?
It should receive as little unnecessary handling as possible because it may contain evidence such as fingerprints, handwriting, typewriting, paper characteristics, or postal markings.
If a team member cannot be accounted for after an evacuation, who should the manager notify?
A Security Team member
After an earthquake stops, should employees immediately re-enter the building to retrieve something they forgot?
No. Employees should evacuate and not re-enter until they are notified that the building is secure and can be accessed.
Name some characteristics that could make a letter or package suspicious.
Excessive weight or size, protruding wires or strings, unusual odor, uneven balance, excessive postage, no return address, misspelled words, stains, rigid envelope, restrictive markings, or mismatched names and titles.