Company Performance
Products and Services
Alternative time expressions
Talking About Decisions
Complaints & Problems
100

All prices of goods increase

What is "inflation"?

100

American word for mobile phone (British)

What is a "cell phone"?

100

2:10

What is "ten past/after two"?

100

Q.C.

What is "quality control"?

100

Not a 7-11, Lawson or FamilyMart

What is "inconvenience"?

200

DIY

What is "home improvement/Do-It-Yourself"?

200

Tool you hold to keep dry on a rainy day

What is an "umbrella"?

200

3:45

What is "quarter to four"?

200

Make better

What is "improve"?

200

"I am sorry to say..."

What is "I'm afraid that..."?

300

Paper products or pens and pencils

What is "stationary"? 

300

Appliance for storing cold food

What is a "refrigerator"?

300

6:30

What is "half past six"?

300

Revenue - expenses

What are "profits"? 

300

Say something bad about a person, company or product

What is "complaint"?

400

Use less money, time or power

What is "economical/efficiency"?

400

Easty to use (electronics)

What is "user-friendly"?

400

12 AM

What is "midnight/ twelve midnight"?

400

Percentage of total market that you control

What is "market share"?

400

Angry + sad

What is "upset"?

500

Amount of CO2 an engine produces

What is "emmisions"? 

500

High speed internet service

What is "broadband"?

500

12 PM

What is "noon/twelve noon"?

500

A license to run a business (ex: Starbucks)

What is a "franchise"?

500

Small appliance for keeping food cold in a hotel room

What is a "mini-bar"?

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