enclosure (This letter is being sent to you with the following enclosures: product catalog, price list, and order form)
a. box
b. arena
c. cage
d. outback
e. addition
addition
The sender's address, typically placed in the top left corner of an envelope or on the back of a package
a. respond address
b. return address
c. reply address
d. react address
e. come back address
return address
sender
Ex: The sender's name and address were written on the back of the envelope
Make sure you enter the recipient's address incorrectly, if you want your message to arrive.
Make sure you write the recipient's address correctly, if you want your message to arrive.
The contract requires a _____ from both parties
We need to collect 500 _____ on the petition
The contract requires a signature from both parties
We need to collect 500 signatures on the petition
cover sheet (The faxed document was five pages plus a cover sheet)
a. final page
b. display
c. endpaper
d. cover page
e. page 9
cover page
To successfully send a fax
a. spend
b. review
c. go through
d. receive
e. experience
go through
resend
Ex: Please resend the fax with the contract. We didn't receive it properly
The keypad was broken, and all attempts to write in the code were fruitless
The keypad was broken, and all attempts to type in the code were fruitless
The _____ field indicates the topic or purpose of the fax.
In an email, the _____ is the brief, descriptive heading that appears at the top of the email, before the body.
The subject field indicates the topic or purpose of the fax.
In an email, the subject is the brief, descriptive heading that appears at the top of the email, before the body.
address (We should address the issue of rising costs)
a. location
b. ignore
c. give attention to
d. domicile
e. avoid
give attention to
A scheduling conflict where two commitments overlap; it means that two meetings or events occur at the same time, making it impossible to attend both
a. confront
b. match
c. fight
d. clash
e. agree
clash
board (of directors)
Ex: The company's board of directors is planning a strategic review of the current market trends
The company's AGM will be held last week to discuss the annual report and shareholder proposals
The company's AGM will be held next week to discuss the annual report and shareholder proposals
We need to _____ some solutions to this problem.
She _____ different approaches to the project.
We need to brainstorm some solutions to this problem.
She brainstormed different approaches to the project.
bicker (the team was bickering over who should be in charge of the project, leading to a delay in the start date.)
a. agree
b. argue
c. cooperate
d. accede
e. coincide
argue (arguing)
Specialized language or terminology used by a particular group or profession
a. standard
b. truth
c. fact
d. gibberish
e. jargon
jargon
talk over
Ex: I hate it when people talk over me at meetings
Let's not waste time on relevant details; we need to focus on the key issues.
Let's not waste time on irrelevant details; we need to focus on the key issues.
It's not polite to _____ someone who is speaking.
I had to _____ my work to help a neighbor.
It's not polite to interrupt someone who is speaking.
I had to interrupt my work to help a neighbor.
handouts (The sales team used marketing handouts to promote the new product line at the conference)
a. brochure
b. obligation
c. bill
d. donation
e. subsidy
brochure
To describe something, like a new plan or idea, in a general way without giving too many details
a. outline
b. silhouette
c. demarcate
d. delimit
e. define
outline
summarize
Ex: The chair summarized the report for the board
We're covered a key features of the product, so we can now move on to the pricing strategy.
We've covered the key features of the product, so we can now move on to the pricing strategy.
The audience carefully examined each _____, taking notes on the key information.
The presenter used colorful _____ to illustrate their points
The audience carefully examined each slide, taking notes on the key information.
The presenter used colorful slides to illustrate their points