Choose the synonym, according to the chapter
Choose the concept according to the definition
Create a coherent sentence with the given word/concept
Correct the mistake(s), if any
Fill the blank with a word that better fits in the context
6

Avenue (The team explored various avenues for funding their project, including grants, sponsorships, and crowdfunding)
a. Thoroughfare
b. Freeway
c. Boulevard
d. Street
e. Method

Method

*Grant=subsidio; sponsorships=patrocinio; crowdfunding=financiamiento colectivo

6

Someone who is not your customer now, but could be a customer in the future.
a. Expected
b. Audience
c. Buyer
d. Prospective
e. Client

Prospective

6

market research / niche

Ex: The company's niche market research revealed a strong demand for sustainable and eco-friendly pet products

6

A brand are not the name and the ‘identities’ of the product.

A brand is the name and the ‘identity’ of the product.

6

Many large retailers have both online and brick-and-mortar _____

You should shop at the _____. The clothes are cheaper there

Many large retailers have both online and brick-and-mortar outlets

You should shop at the outlets. The clothes are cheaper there

7

Financial report (The four main types of financial reports are: the balance sheet, the income statement, the cash flow statement, and the statement of shareholders' equity (or statement of changes in equity))
a. Financial statement
b. Account
c. Budget
d. Ledger
e. Asset

Financial statement

7

Money that someone gives to help with a specific project.
a. Subvention
b. Grant
c. Subsidy
d. Funds
e. Ban

Grant

7

depreciation

Ex: A car's depreciation can significantly impact its resale value over time.

7

In a balance sheet, a company's assets (what it owns) must rarely equal the sum of the customer’s liabilities (what it owes) and equity (the owners' stake).

In a balance sheet, a company's assets (what it owns) must always equal the sum of its liabilities (what it owes) and equity (the owners' stake)*.


*Accounting equation

7

The finance department meticulously recorded all _____  _____ on the new product launch

Analyzing the _____  _____ on research and development helps determine the return on investment for new technologies

The finance department meticulously recorded all expenditure incurred on the new product launch

Analyzing the expenditure incurred on research and development helps determine the return on investment for new technologies

8

Capitalize on (If you capitalize on something, you use the situation to your own advantage.)
a. Misuse
b. Wring out
c. Forfeit
d. Make the most of
e. Underexploit

Make the most of

8

A speech or presentation designed to persuade someone to buy something.
a. Conversation
b. Lecture
c. Discourse
d. Talk
e. Pitch

Pitch

8

deal with

Ex: You answer the phones and I'll deal with the customers.

8

Instead of simply selling a product or service, a consultative approach involve actively listen, ask insightful questions, and tailoring advicing to an specific situations.

Instead of simply selling a product or service, a consultative approach involves actively listening, asking insightful questions, and tailoring advice to the specific situation.

8

A salesperson might _____ a client with a new offer

Edwin is very nervous when he _____ girls

A salesperson might approach a client with a new offer

Edwin is very nervous when he approaches girls

9

Certification (To work with us, you'll need to have your project management certification.)
a. Rejection
b. Formal qualification
c. Disavowal
d. Decertification
e. Invalidity

Formal qualification

9

The licenses, permits, etc. necessary to carry out a business
a. Voluntary guideline
b. Optional obligation
c. Statutory requirements
d. Illegal exigency
e. Non-compulsory need

Statutory requirements

9

Guidelines / Specifications

Ex: Guidelines provide general direction and principles, while specifications offer detailed, measurable requirements.
Guidelines are flexible and allow for interpretation, whereas specifications are rigid and define exactly what is required.

9

Policy are internal guidelines established by a US company to manage various aspects of any business, while statutes are laws enacted only by the colombian government that businesses must adhere to.

Policies are internal guidelines established by a company to manage various aspects of its business, while statutes are laws enacted by governments that businesses must adhere to.

9

The company is seeking _____ 9001 certification for its quality management system.

The _____ date format specifies the year, month, and day in a consistent way (YYYY-MM-DD).

The company is seeking ISO 9001 certification for its quality management system.

The ISO date format specifies the year, month, and day in a consistent way (YYYY-MM-DD).

10

Quality management (We use data analysis from our quality management system to identify areas where we can improve efficiency and reduce waste in our operations.)
a. Quality improvement
b. Quality review
c. Quality monitoring
d. Quality assurance
e. Quality control

All previously listed options are correct

10

A method of investigating successful techniques in an industry and comparing them to one's own business.
a. Benchmarking
b. Triviality
c. Test
d. Worthlessness
e. Examination

Benchmarking

10

best practice

Ex: The chain of shops decided to implement customer service training as a priority to ensure best practice after receiving numerous complaints.

10

By implementing Six Sigma methodologys, the company aimed to increase defects in its manufacturing process and deteriorate overall product quality.

By implementing Six Sigma methodologies, the company aimed to reduce defects in its manufacturing process and improve overall product quality.

10

By addressing the concerns of their _____, the business was able to improve their service and turn some of them into loyal customers

Don't listen to the _____ and pursue your dream

By addressing the concerns of their detractors, the business was able to improve their service and turn some of them into loyal customers

Don't listen to the detractors and pursue your dream

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