Company goals
Can most workers identify their organization's most important goals?
No, only 15% can.
What are two examples of a handshake?
a limp one and a "power-grip"
What's the first step to making a decision?
Identify the problem
What's the first step in making an action plan?
deciding exactly what you want.
What does it mean to "eat that frog"
Do the most unpleasant task first and all other tasks will feel easy by comparison
What's the reason that most workers don't feel passionate about their organization's goals?
They feel no sense of ownership
What are two things you can do if you're worried that your hands are sweaty?
Use antiperspirant on your hands or keep tissues in your pockets
What's the best way to evaluate one option at a time?
Use a list of pros and cons
What blocks most people from setting clear, specific goals?
The fear of failure
What is an "A item"
something that is very important. This is something that you must do. It has serious consequences if you do it or you don't do it
Workers spend only 49% of their time on the most important company goals. What do they spend the rest of their time on?
Urgent but unimportant tasks
With regards to body language, what varies between cultures?
Many acceptable answers
How can you use a scorecard in decision making?
by comparing the choices and assigning point values for each factor
What do you need to make a list of for your action plan?
everything that you could possibly think of that you will have to do to achieve your goal.
What tasks should you delegate to someone else?
The rule is that you should delegate everything that anyone else can do so that you can free up more time for the a tasks that only you can do.
What is a major problem in most organizations?
The inability to take high-level goals and strategies of an organization and then to translate those into action
What are three examples of bad body language?
answers vary
If you feel overwhelmed, what can you do to relax and subconsciously process the decision?
"two minute diversion"
How should you organize your action plan?
By priority and sequence
When you should make your list of tasks?
The night before, or at least in the morning before work.
Goals will not be executed until everyone does....what?
everyone clearly understands what the goal is and what they themselves specifically need to do to meet that goal.
What are three examples of good body language?
answers may vary
What can help us think more objectively?
Looking at a problem in the third person/pretending the decision is someone else's.
Why is a deadline important?
Without one you feel no urgency for your goal
What are the tadpoles of your work life?
-should do, but it only has mild consequences
-returning a phone call,
-going for lunch with a co-worker
-checking your email.