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Writing Business Documents
Parts of Business Letter
Communication
100

What is code switching?

Switching the way you talk depending on your environment and audience

100

What's the first step for writing a business document?

Identify your audience

100

What's the first part of a business letter?

Contact Info

100

What is the first step of communication? 

The Sender 

200

Explain why code switching is important.

It is important to be able to communicate with everyone you meet.

200

What's the second step to writing a business document?

Identify the purpose of the document

200

What' the second part of a business document? 

Greetings

200

What is the second step of communication? 

Encoding 

300

What is the difference between Encoding and Decoding? 

Encoding involves forming the meaning of the message while decoding involves converting the meaning of the message. 

300

What is the third step to writing a business document?

Organize your writing

300

What's the third part of a business letter? 

Body

300

What is the third step of communication? 

The Channel 

400
What is the final step of communication?
The Feedback 
400

What is the fourth step to writing a business document?

Reread the document

400

What's the fourth part of a business document?

The Closure 

400

What is the fourth step of communication? 

The Receiver 

500

What's the fifth step to preparing business document?

Make sure it's professional

500

What's the last part to a business letter?

The Signature 

500

What is the fifth step of communication? 

Decoding

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