Tools and Underwriting
Payment Solutions
Business Essentials
Misc.
Getting to Know Our Clients
100

The tool you use to help guide your client through the digital application

What is Cobrowse or Cobrowse Assist?

100

This is the hardware that is included with Payment Processing services

What is the Moby 5500 Card Reader? 

100

This is how many free transactions you get per month

What is 25?

100

This is the shortcut you can type into your browser to learn all about Business Essentials

What is businessessentials/ ?

100

The universal U.S. Bank sales and service model that aligns our client conversations to our overall bank strategy in growing and deepening relationships

What is the Customer Engagement Model?

200

The tool used to send a client the application 

What is ITA (Invite to Apply)?

200

The name of the app/website you go to create invoices, accept payments, etc. 

Talech 

200

This is how many digital transactions you get for free per month

What is Unlimited?

200

The percentage of ownership needed by primary applicant to be eligible

What is 20%?

200

The reference that shows how money is used as a business operates

What is the Business Operating Cycle?

300

This is the team that reviews the deposit application 

What is Cafe Deposits?

300

This is the fee for a client to get Fast Track (Same Day) funding to a U.S. Bank Checking Account

What is $0? 

**$13 per month to be deposited to a non-U.S. Bank Checking Account

300

This is what is included with the Business Essentials package

What is a Business Essentials Checking account and Payment Solutions?

300

These are the three options for Payment Solutions given to the client at time of application

What is talech Mobile w/ card reader, talech terminal, or no hardware (talech mobile app only)

300

This is where we learn the client's needs through asking basic discovery questions, actively listening and identifying client needs 

What is Explore? 

400

Where you go to check the status of client's application

What is DIY Wip Hub?

400

This is the amount you have to process every month to keep Payment Solutions free

What is $0? There are no monthly minimum amounts that need to be processed. 
400

These are the five entity types that are eligible for Business Essentials 

What is Sole Proprietor, Single Member LLC, LLC, Corporation, and Partnership?

400

The percentage of current Silver Business account holders that only need 25 branch and paper transactions

What is 90%? 

400
This is what we do when we identify the client's annual revenue is over $500k, has a lending need, needs TM, or has another complex need

What is inputting a referral to your SBS (Small Business Specialist)? 

500

This is how many days the client has to process a card transaction before the merchant will close

What is 180 days?

500
This is the transaction fee for a card that was presented for Tap/Insert

What is 2.60% and $0.10 per item?

500

This is an example of a digital transaction (name three)

What is electronic deposits, electronic withdrawals, ATM transactions, payment processing credits and chargebacks, electronic transfers, ACH, debit card purchases?

500

This is how many owners the application can support (ex: partnership)

What is up to four? 

500

This is the part of the Business Operating Cycle that we talk about how the business pays bills and expenses

What is Accounts Payable? 

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