Professionalism
This quality trait means people can count on you.
Reliability. Being on time, prepared, and responsive.
Before a meeting, what should you review in the invite?
Purpose, agenda, and attendees
What should a strong professional email subject line be?
Clear and useful
A new intern says, "I'm nervous because I don't know all the answers yet."
What advice from today's session would you give them?
That's normal. Ask questions, stay curious, be proactive, and keep learning. The most successful interns aren't the ones who know everything, they're the ones who are willing to learn and improve.
Professionalism is communicated not only through what you say, but also through your __________, __________, and overall presence.
Body language and eye contact.
During a meeting, what should you capture so you know what happens next?
Notes, action items, decisions, and next steps
What should appear early in a professional email so the reader understands why you are writing?
The purpose up front
True or False: Asking questions in the workplace makes you look unprepared.
False. Asking thoughtful questions shows engagement and a desire to learn.
You arrive 5 minutes early for a meeting, come prepared with notes, actively listen while others are speaking, and maintain professional body language throughout the discussion. What four ways are you demonstrating professionalism?
Being on time, being prepared, paying attention, and presenting yourself professionally through body language and presence.
After a meeting, what should you do if you owe someone something?
Follow up and close the loop
Scenario: You send an email saying “see attached” but forget the file. What habit would have helped?
Always reference and check attachments before sending
If you make a mistake, what is the professional response?
Own it, learn from feedback, course-correct, and keep moving
Scenario: You arrive prepared, listen carefully, and adjust your communication style based on the audience. Which three professionalism traits are you demonstrating? Hint: R, R, A
Reliability, Respect, and Awareness
Put these in order: take notes, review agenda, follow up on commitments, clarify action items.
1) Review agenda 2) Take notes 3) Clarify action items 4) Follow up on commitments
What is wrong with this email?
"hey can u send me that thing"
Possible answers: informal greeting, unclear request, insuifficient content.
Final prompt: Name one habit that helps you succeed when you are unsure.
Ask, stay curious, be respectful, or be proactive