a set of values, norms, and artifacts, including ways of solving problems that members (employees) of an organization share
What is corporate culture
100
the ability or authority to guide and direct others toward achievement of a goal
What is leadership
100
a function of many factors, including corporate policies on ethics, top management’s leadership on ethical issues, the influence of coworkers, and the opportunity for unethical behavior
What is ethical culture
100
view held by those who believe that the events in their lives are due to uncontrollable forces, considering what they want to achieve depends on luck, chance, and powerful people in their company
What is external control
100
where individuals work, whom they work with, and the nature of the work, including the motivational “carrots and sticks” that superiors use to influence employee behavior
What is immediate job context
200
view held by those who believe that they control the events in their lives by their own effort and skill, viewing themselves as masters of their destinies and trusting in their capacity to influence their environment
What is internal control
200
the number of years spent in pursuit of academic knowledge
What is education
200
a person’s perception of social pressure and the harm the decision will have on others
What is moral intensity
200
is the legal relationship between a person and the country in which he or she is born
What is nationality
200
the conditions in an organization that limit or permit ethical or unethical behavior
What is opportunity
300
the relevance or importance of an ethical issue in the eyes of the individual, work group, and/or organization
What is ethical-issue intensity
300
one means used by many employees to resolve business ethics issues
What is obedience to authority
300
an individual who has influence in a work group, including peers, managers, coworkers, and subordinates
What is significant other
300
individual differences in relation to a generalized belief about how one is affected by internal versus external events or reinforcements; how people view themselves in relation to power
What is locus of control
300
attempts to create employee satisfaction through negotiating, or “bartering,” for desired behaviors or levels of performance
What is transactional leader
400
a leading self-regulatory body that provides directions for managing customer disputes and reviews advertising cases
What is Better Business Bureau
400
defines the rights and duties of individuals and organizations (including businesses)
What is civil law
400
documented best practices, often encouraged by legal and regulatory forces as well as industry trade associations
What is core practices
400
not only prohibits specific actions—such as fraud, theft, or securities trading violations—but also imposes fines or imprisonment as punishment for breaking the law
What is criminal law
400
laws protecting consumers that require businesses to provide accurate information about products and services and to follow safety standards
What is consumer protection law
500
created in 1970 to coordinate environmental agencies involved in enforcing the nation’s environmental laws; the major area of environmental concern relates to air, water, and land pollution
What is Environmental Protection Agency
500
externally imposed boundaries of conduct, such as laws, rules, regulations, and other requirements
What is mandated boundaries
500
strives to raise employees’ level of commitment and to foster trust and motivation
What is transformational leader
500
giving back to communities and causes
What is philanthropy
500
laws passed to prevent the establishment of monopolies, inequitable pricing practices, and other practices that reduce or restrict competition among businesses; enacted to encourage competition and prevent activities that restrain trade