When you're not speaking during an online meeting, you should:
True or False:
You should proofread your email before sending it.
What is True?
You should show respect even if you disagree with someone's opinion.
what is professionalism?
When speaking with someone, you should avoid doing this because it signals you're distracted
what is using cell phone/ checking cell phone
This feature helps you ensure your email is going to the correct recipient before you click Send.
What is checking the recipient field (To, CC, and Bcc)
A coworker tells you confidential information.
what is respect the persons confidence/keep it confidential?
This communication style helps prevent misunderstandings by being respectful, clear, and concise
what is professional communication/effective communication
True or False:
Using ALL CAPS in an email is considered professional.
what is false?
You notice someone struggling with a task.
What is offer assistance if appropriate?
A coworker misunderstands your message. The best first step is to:
What is clarify politely rather than becoming defensive
A coworker sends an email that seems rude. Before responding, what should you do?
What is read it carefully, consider the tone may have been misunderstood, and respond professionally?
You accidentally make a mistake.
What is take responsibility and work to correct it?
Who will win the world cup?
What is (Insert participants team)
France Spain Argentina and England