Checking
Loans
Credit Cards
SIMPLE BUSINESS PRODUCTS
Connect
100

This checking account offers free foreign ATM transactions, free cashier’s checks, one free box of checks annually, no monthly fees or minimum balance, and is ideal for members wanting a benefit-rich, no-requirement account with strong digital banking.

What is MyDesign Checking?

100

This fully secured, variable-rate loan uses a member’s savings or certificate shares as collateral, offers some of the lowest available rates, and is automatically approved since it’s backed by the member’s own funds.


What is a Savings/Certificate Secured Loan?



100

This Visa card provides 1% cash back on gas, EV charging, groceries, drugstore, and wholesale club purchases, and is designed for members who may not qualify for the highest-tier rewards card.

What is the Langley Platinum Quint Visa?

100

This type of account is available to eligible members with an established business structure such as a corporation, LLC, partnership, or sole proprietorship, requires a $25 share deposit, at least one signer with qualifying credit, and must be opened in-branch within certain operating states.


What is a Business Account?



100

Double Jeopardy: This step involves identifying cues, helping the member prioritize needs, gaining commitment to continue the discussion, and either transitioning to an open dialogue or scheduling a specific follow-up date and time. 

Transition 

A: Ask 

G:Gain 

200

This checking option includes all MyDesign Checking benefits plus high dividends on the first $3,000, boosted High Yield Savings earnings up to $50,000, and is ideal for members focused on building savings and maximizing yield.


What is MyDesign Checking Steady Saver?



200

This unsecured loan lets members borrow between $2,501 and $40,000 with fixed monthly payments over a set term, allows multiple loans within a combined unsecured limit, and can even be personalized for expenses like vacations or weddings.


What is a Personal Loan?



200

Double Jeopardy: This Visa program allows business debit cardholders to earn cash back on eligible purchases at participating merchants, with rewards that can be redeemed as statement credits or deposited into a business account after linking the card online. 

What is Visa SavingsEdge®?

200

WHO IS MY ELAVON REPRESENTATIVE

JO ANN LIVECCHIA

200

This step involves asking for the member’s reaction, addressing any objections or questions, requesting a decision, and clearly outlining the next steps in the process.

What is closing the interaction (or presenting the solution and next steps)?

300

This checking option includes all MyDesign Checking benefits plus a 10% rebate on interest paid on Langley auto and EV loans, making it ideal for members who have or plan to finance a vehicle.


What is MyDesign Checking Ride Rebate?



300

This category of lending includes lines of credit up to $25,000, credit cards up to $50,000, and vehicle loans up to $100,000.

What are Business Loans?

300

This Visa card earns 3% cash back on gas or EV charging, 2% on groceries, and 1% on all other purchases, with rewards deposited monthly into savings.

What is the Langley Signature Cash Back Visa?

300

HOW DO YOU SEND ELAVON A REFERRAL?

ON LANGLEY CENTRAL, FROM THE DEPARTMENTS AND GROUPS TAB, SELECT BRANCHES UNDER BRANCH SERVICES, LOCATE THE APPROPRIATE LINK ON THE FAR RIGHT OF THE PAGE AND FILL OUT THE REFERRAL FORM.

300

This final step includes identifying additional needs, confirming satisfaction, offering business cards and referrals when appropriate, maintaining positive body language, and thanking the member for their business.


What is transitioning and showing appreciation (or closing the interaction with follow-up and gratitude)?



400

This checking option includes all MyDesign Checking benefits plus overdraft protection transfers, refunds on ATM surcharges and NSF/Courtesy Pay fees, and is designed for members who want peace of mind and protection from occasional spending mistakes.


What is MyDesign Checking Worry-Free?



400

This personal loan is offered automatically through digital banking, requires no application or underwriting review, and eligibility is based on a member’s account activity and relationship, with offers that can refresh daily.

What is Flex Now?

400

This Langley Visa product offers the lowest interest rate, is available to qualified members with a credit score of 640 or higher, and is best for those who carry a monthly balance.

What is the Langley Select Visa?

400

DOES LANGLEY CHARGE A MONTH BUSINESS ACCOUNT FEE?

NO!

400

Stand, smile, make eye contact, introduce yourself, ask and use the member’s name, and thank them for coming while asking how you can help

What is connecting with the member

500

This account is an alternative to traditional checking where transactions decline if funds aren’t available, offers a debit card usable anywhere Visa is accepted, and is ideal for budgeting or monitoring spending—especially for kids.

What is a Spend Account?

500

This open-end loan provides ongoing access to funds through advances, overdraft transfers, or digital banking, has no set expiration date, and requires a monthly payment as the due date advances each month.


What is a Line of Credit (LOC)?



500

This Visa card is available only to members with a credit score of 639 or lower and may require pledged savings for approval.

What is the Langley Select Essential Visa?

500

TRUE OR FALSE:  PAYCHECKS OFFERS MANAGEMENT SOLUTIONS FOR PAYROLL, BENEFITS, HUMAN RESOURCES, AND INSURANCE SERVICES.

TRUE

500

This model involves acknowledging the concern, exploring the objection, resolving it by providing information, benefits, or alternatives, and then checking for satisfaction.

handling objections model (Acknowledge, Explore, Resolve, Check for Satisfaction)?

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