Type1
What is a sole trader?
business owned by one person
What is a functional structure?
An organizational design where a company is divided into departments based on specialized functions like marketing, finance, and operations.
Who manages Marketing & Sales?
The office manager is responsible for Marketing & Sales.
What is corporate culture?
A set of shared values, beliefs, and behaviors in a company.
What are stories in corporate culture?
Stories of company achievements or heroes that communicate values.
What is HR?
The department that hires and trains employees.
Who is the COO?
senior executive who manages daily operations of a company.
What does it mean to report directly?
A person reports directly to a supervisor and follows instructions.
What is matrix structure?
A structure that combines functional and divisional structures for more flexibility.
What are customer segments?
The different groups of people or organizations a business targets.
What is cost leadership?
strategy of selling at a lower price than competitors.
Who is the R&D Manager?
The person responsible for research and product development in a company.
What are co-workers?
Two employees who work together in the same department.
What is improved communication and flexibility?
The main advantage of the matrix structure in an organization.
What is tertiary industry?
The industry that provides services rather than goods.
What is complaint handling?
Dealing professionally with customer complaints.
What is IT & Technical Support?
The department responsible for software engineers and technical help.
What is functional organization?
method of organizing staff so that each department has clear responsibilities
What is hierarchical structure?
A structure that arranges employees based on authority and rank.
What is product structure
Organizing products into different categories based on function or purpose.
What is body language?
Non-verbal communication through gestures and posture.
Who runs the business?
The CEO runs the business
What is a polite way to tell someone not to interrupt colleagues?
You shouldn’t disturb your co-workers.
What are key activities?
The partnerships or collaborations that help the business operate effectively.
What is quaternary industry?
The industry focused on knowledge-based activities like IT and R&D