collections of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes
Organizations
role of managers that involves identifying and selecting appropriate goals
Planning
A type of planning that generally assumes the existence of organization-wide or subunit goals and objectives and specific ways to achieve them. Short range planning of less than a year
Operational Planning
A manager who supervises first-line managers and is responsible for finding the best way to use resources to achieve organizational goals.
Middle Managers
Management skill that involves job specific knowledge and techniques required to perform an organizational role.
Technical Skills
is the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively.
Management
monitoring progress toward goal achievement and taking corrective action when needed
Controlling
A formal system of task and reporting relationships that coordinates and motivates organizational members so they work together to achieve organizational goals
Organizational Structure
A manager who establishes organizational goals, decides how departments should interact, and monitors the performance of middle managers.
Top Managers
The specific set of departmental skills, knowledge, and experience that allows one organization to outperform the other.
Core Competency
are a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals.
Organizational performance
a management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization's goals and objectives
Organizing
Role of management that involves the manager articulating a clear vision and energizing and enabling organizational members so they understand the part they play in achieving organizational goals.
Leading
A group composed of the CEO, the COO, and the vice presidents of the most important departments of the company
Top Management Team
Downsizing an organization by eliminating the jobs of large numbers of managerial and non-managerial employees.
Restructuring
is a measure of how productively resources are used to achieve a goal.
Efficency
A type of planning performed by managers that involves analyzing competitive opportunities and threats, as well as the strengths and weaknesses of the organization. Has a long time frame, typically three years or more.
Strategic Planning
A short, succinct, and inspiring statement of what the organization intends to become and the goals it is seeking to achieve -- its desired future state
Vision
Management skill that involves the ability to analyze and diagnose a situation to distinguish between cause and effect
Conceptual Skill
Contracting with another company, usually abroad, to have it perform an activity the organization previously performed itself.
Outscoring
is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals
Effectiveness
A type of planning that is intermediate range (1-3 years) that is designed to develop relatively concrete and specific means to implement the strategic plan.
Tactical Planning
A manager who is responsible for the daily supervision of nonmanagerial employees
First-Line Managers
Management skill that demonstrates the ability to understand, alter, lead, and control the behavior of other individuals or groups.
Human Skills
The expansion of employees knowledge, tasks, and decision making responsibilities.
Empowerment